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M asdnMA
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M asdn

@masdn

Remote customer engagement and administrative support specialist handling written correspondence and account requests.

Philippines
Message

In my current remote customer engagement and administrative support role, I handle written inquiries and requests according to established guidelines.

I keep communication consistent across ongoing conversations, prioritize time-sensitive tasks, and coordinate with management on client requests and account requirements.

I follow company procedures, scripts, and performance standards, adapting my communication to different client situations while working independently with minimal supervision.

Previously, as a Freelance Project Assistant on Fiverr, I completed client projects based on requirements and deadlines, organized project information, and shared updates through written messages.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Technological Institute of the Philippines logoTP

Technological Institute of the Philippines

Bachelor of Science in Business Administration, Business Administration

2018 - 2021

Pursued a Bachelor of Science in Business Administration with a major in Human Resource Management.

Tech stack

Software and tools used professionally

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