Open to opportunities

Mary Nyambura

@marynyambura

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Strategic communications and public relations professional driving brand reputation and engagement.

Kenya

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What I'm looking for

I seek a communications or PR role where I can lead stakeholder engagement, manage reputation, drive content strategy, and grow professionally in a collaborative, mission-driven team.

I am a strategic communications professional with experience developing and implementing digital, internal, and external communication strategies that engage stakeholders and elevate brand awareness. I specialize in media relations, content strategy, brand activation, and digital metrics, and I deliver measurable results informed by industry best practices.

My background includes roles in reception, customer service, and operations management where I honed strong written and oral communication, administration, relationship management, and problem-solving skills. I have experience coordinating meetings, handling enquiries, producing quotations and receipts, managing schedules, and supervising field work.

I am committed to clear, timely public relations and reputation management, with strong attention to writing quality and detail. I seek opportunities where I can apply my communications expertise to strengthen organizational credibility, improve stakeholder engagement, and drive measurable outcomes.

Experience

Work history, roles, and key accomplishments

Operating Manager

PreshaWash

Jun 2023 - Dec 2023 (6 months)

Planned schedules, assigned daily tasks, supervised onsite work, managed client communications, produced quotations and receipts, and led marketing to improve operational efficiency.

Operations Management Scheduling Staff Supervision Client Communication Receipting Marketing

Receptionist

Taifa Web Solutions

Jun 2020 - Nov 2022 (2 years 5 months)

Handled high-volume calls (~70/day), greeted clients, coordinated meetings, maintained records, and produced SEO content to support company operations and client engagement.

Reception Customer Service Meeting Coordination seo writing Email Communication

Receptionist

Paint It Right

Feb 2017 - May 2019 (2 years 3 months)

Managed front-desk operations including answering and screening calls, replying to emails, updating records, and maintaining visitor logs to ensure smooth office operations and customer service.

Reception Customer Service Record keeping