Open to opportunities

mary njuguna

@marynjuguna

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Motivated ICT graduate skilled in data analysis and digital transformation.

Kenya

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What I'm looking for

I am looking for a role that fosters growth, innovation, and collaboration.

I am a motivated ICT graduate with a strong foundation in Business Information Technology, having earned my degree from Murang'a University of Technology. My academic journey has equipped me with essential skills in data analysis, programming, and web development, which I have applied in various professional settings. I am passionate about leveraging technology to drive business growth and enhance operational efficiency.

Currently, I work as a Freelance Data Analyst, where I collect, clean, and analyze data to uncover trends and insights for my clients. My experience includes developing interactive dashboards using Power BI and utilizing SQL for data management. I have a proven track record in customer service and sales, having previously worked as a Sales Assistant, where I significantly improved customer retention and sales revenue. My commitment to continuous learning is demonstrated through my recent certifications in Data Analysis and IT Support.

Experience

Work history, roles, and key accomplishments

Current

Freelance Data Analyst

Current

Freelance

Jun 2023 - Present (2 years 4 months)

As a Freelance Data Analyst, I collect, clean, and analyze data from diverse sources to uncover trends and patterns. I develop interactive dashboards using Power BI and utilize SQL for data management, providing clear communication of complex findings to clients.

Data Analysis Power BI SQL Python Data Visualization Statistical Analysis Communication Problem Solving Technical Support

Sales Assistant / Data Analyst

Kimanja Traders

Sep 2018 - Dec 2022 (4 years 3 months)

In my role at Kimanja Traders, I ensured exceptional customer satisfaction and managed store inventory efficiently. I achieved a 20% increase in customer retention and prepared sales reports to support data-driven decision-making.

Customer Service Sales Reporting Inventory Management Data Analysis Communication Problem Solving Team Collaboration

ICT Intern

Ryanada Limited

May 2022 - Jul 2022 (2 months)

During my internship at Ryanada Limited, I managed domain processes and provided technical support using WHMCS and cPanel. I also utilized Python for automation tasks, ensuring seamless web hosting experiences for clients.

Technical Support Python Domain Management Web Hosting Problem Solving Communication