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@cassandrauser5
Recent Business Administration graduate experienced in childcare, customer service, and administrative support.
I earned an Associate in Science (A.S.) in Business Administration with a 3.79 GPA, am authorized to work in the U.S., and am willing to relocate.
I've built hands-on childcare experience across multiple centers, where I developed and implemented age-appropriate curriculum, led educational activities, enforced safety protocols, and communicated regularly with parents. I have experience working with special-needs children and managing daily routines to promote cognitive, social, and physical development.
I also bring customer support, administrative and food-service experience, strong Microsoft Office and typing skills, cash-handling experience, and a current Food Handler Certification; I aim to apply these skills to help a team improve operational efficiency and child outcomes.
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Work history, roles, and key accomplishments
The Great Play Place
Sep 2024 - Jul 2025 (10 months)
Developed and implemented age-appropriate curriculum to promote cognitive, social, and physical development while enforcing safety protocols and maintaining cleanliness. Established regular parent communication and delivered progress reports to support child development.
Brain Strong Learning Center
Jul 2023 - Oct 2023 (3 months)
Provided classroom instruction and individualized support for students with special needs, implementing behavior management and accommodation strategies. Collaborated with staff and parents to document progress and support learning goals.
Totally 4 Kids
Jun 2022 - Jul 2023 (1 year 1 month)
Cared for a 2-year-old classroom, leading storytime, sensory play, crafts, and free play while ensuring feeding and safety. Communicated incidents and developmental updates to managers and parents.
Caring Hands
May 2022 - Jun 2022 (1 month)
Managed the 1–2 year old classroom with structured activities, sensory play, and routines for feeding and toileting while maintaining safety and supervision. Reported incidents and updates to supervisors and parents.
Burnett Specialists
Mar 2021 - Jun 2021 (3 months)
Handled remote customer interactions and administrative tasks, maintaining phone etiquette and data accuracy while meeting performance expectations. Managed records and supported team objectives in a remote environment.
Boston Market
Aug 2019 - Mar 2021 (1 year 7 months)
Performed food preparation, cooking, and front-of-house duties while adhering to food safety and cleanliness standards. Assisted with cash handling and customer service during high-volume shifts.
InfoCision
Jul 2020 - Nov 2020 (4 months)
Handled inbound/outbound calls to provide customer support and sales, maintaining phone etiquette and accurate records. Met performance metrics while resolving customer inquiries and documenting outcomes.
Chipotle Mexican Grill
May 2019 - Oct 2019 (5 months)
Prepared menu items and maintained kitchen operations while following food safety and quality standards. Collaborated with team members to ensure timely service during peak periods.
We Company
Mar 2019 - May 2019 (2 months)
Processed payments for employees and supported investment-related administrative tasks, ensuring accurate disbursements and record-keeping. Coordinated with finance and HR to resolve payment issues.
Degrees, certifications, and relevant coursework
Associate of Science, Business Administration
2017 - 2018
Grade: 3.79 GPA
Completed an Associate of Science in Business Administration at Vista College from February 2017 to June 2018, graduating with a 3.79 GPA.
High School Diploma, High School
2009 - 2013
Earned a High School Diploma from Killeen High School in June 2013.
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