Martina RaffoulMR
Open to opportunities

Martina Raffoul

@martinaraffoul

Passionate Psychology major eager to enhance communication and hospitality.

Switzerland

What I'm looking for

I am looking for a role that allows me to combine my psychology background with my passion for social media and hospitality, in a supportive and innovative environment.

I am a dedicated Psychology major with a strong interest in social media, communication, and hospitality. My academic background has equipped me with a deep understanding of consumer behavior and interpersonal dynamics, which I am eager to leverage in creating engaging experiences and effective communication strategies.

Throughout my internships and work experiences, I have honed my skills in content creation, customer service, and team collaboration. As a Social Media and Communication Assistant at Franklin University Switzerland, I successfully developed innovative content and managed social media pages, enhancing the university's online presence. My role as a waitress at Biancolatte further strengthened my customer service skills, allowing me to interact with diverse clientele and ensure exceptional service.

With a commitment to professionalism and a passion for psychology, I am excited to contribute to dynamic teams where I can apply my skills in communication and hospitality to create memorable experiences for customers and clients alike.

Experience

Work history, roles, and key accomplishments

BI
Current

Waitress

Biancolatte

Jan 2023 - Present (2 years 5 months)

Provided exceptional customer service and greeted guests, ensuring a welcoming atmosphere in a busy restaurant environment.

SU

Intern

San Raffaele University

Jun 2024 - Jul 2024 (1 month)

Gained hands-on experience in criminology and psychiatric departments, contributing to research and administrative tasks.

Education

Degrees, certifications, and relevant coursework

Franklin University Switzerland logoFS

Franklin University Switzerland

Bachelor of Arts, Psychology

2021 - 2025

Pursuing a Bachelor of Arts in Psychology, focusing on understanding consumer behavior and interpersonal dynamics to create engaging experiences and effective communication strategies.

IM

International School of Milan

High School Diploma

2018 - 2022

Completed High School Diploma with a focus on developing foundational skills in communication and interpersonal relations.

Tech stack

Software and tools used professionally

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Martina Raffoul - Waitress - Biancolatte | Himalayas