Martina Raffoul
@martinaraffoul
Passionate Psychology major eager to enhance communication and hospitality.
What I'm looking for
I am a dedicated Psychology major with a strong interest in social media, communication, and hospitality. My academic background has equipped me with a deep understanding of consumer behavior and interpersonal dynamics, which I am eager to leverage in creating engaging experiences and effective communication strategies.
Throughout my internships and work experiences, I have honed my skills in content creation, customer service, and team collaboration. As a Social Media and Communication Assistant at Franklin University Switzerland, I successfully developed innovative content and managed social media pages, enhancing the university's online presence. My role as a waitress at Biancolatte further strengthened my customer service skills, allowing me to interact with diverse clientele and ensure exceptional service.
With a commitment to professionalism and a passion for psychology, I am excited to contribute to dynamic teams where I can apply my skills in communication and hospitality to create memorable experiences for customers and clients alike.
Experience
Work history, roles, and key accomplishments
Waitress
Biancolatte
Jan 2023 - Present (2 years 5 months)
Provided exceptional customer service and greeted guests, ensuring a welcoming atmosphere in a busy restaurant environment.
Social Media and Communication Assistant
Franklin University Switzerland
Jan 2023 - Jan 2025 (2 years)
Created engaging content and managed social media platforms, enhancing communication strategies for the university.
Intern
San Raffaele University
Jun 2024 - Jul 2024 (1 month)
Gained hands-on experience in criminology and psychiatric departments, contributing to research and administrative tasks.
Social Media and Communication Assistant
Vanilla Bakery and Biancolatte
Apr 2023 - Aug 2023 (4 months)
Developed and managed social media pages, creating content to promote the bakery and engage with customers.
Showroom Assistant
Marcalec
Jan 2023 - Apr 2023 (3 months)
Assisted in showroom operations and provided office support, gaining valuable experience in a professional environment.
Education
Degrees, certifications, and relevant coursework
Franklin University Switzerland
Bachelor of Arts, Psychology
2021 - 2025
Pursuing a Bachelor of Arts in Psychology, focusing on understanding consumer behavior and interpersonal dynamics to create engaging experiences and effective communication strategies.
International School of Milan
High School Diploma
2018 - 2022
Completed High School Diploma with a focus on developing foundational skills in communication and interpersonal relations.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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