Marta elena Palacios Barrera

Lead financial and operational activities across El Salvador and Guatemala, including financial analysis, reporting, budgeting, forecasting, and business performance monitoring. Manage payroll, accounts payable/receivable, dashboards, and internal controls.

Oversaw financial and operational activities, supporting management with financial analysis, budgeting, forecasting, cost evaluation, and business performance monitoring. Developed budgets, forecasts, financial reports, and cost projections, and built Excel-based dashboards.

Managed end-to-end supplier payment operations, coordinated master budgets across multiple clients and brands, and maintained monthly and quarterly budget trackers. Implemented SOX-compliant financial controls.

Led and mentored the billing team, reviewed and prepared client invoices in compliance with SOX, MAFs, SOWs, and contract terms, and prepared bi-weekly Work-in-Progress reports. Audited vendor charges to prevent fraud and duplicate billing.

Coordinated budgets across multiple clients and brands, created project codes and purchase orders, and maintained monthly budget trackers. Managed vendor onboarding and processed vendor invoices, supporting financial quality and fraud controls.

Managed General Ledger, Accounts Payable, Accounts Receivable, and project accounting, and led the AP/AR team. Performed credit and risk assessments, managed collections, and audited payroll.

Managed accounts payable as primary contact for vendors, audited vendor invoices for accuracy, and processed high volumes of invoices in Legend and QuickBooks. Developed and documented Standard Operating Procedures.

Provided bilingual support to Koodo Mobile customers on billing charges, service plans, products, and technical issues. Investigated and resolved customer complaints and billing discrepancies.

Served as primary administrative liaison between management, internal teams, external clients, and suppliers. Handled purchasing, supplier quotes, inventory records, and prepared business documents and payroll documentation.

Master’s degree in Business Finance from Universidad Dr. José Matías Delgado, completed from 2017 to 2020.

Diploma in Budget Management from UCA, completed in 2016 with 100 hours.

Postgraduate Diploma in Finance from UCA, completed from 2012 to 2013 with 200 hours.

Senior Management Seminar (SAG) from UCA, completed in 2010.

Bachelor’s degree in Business Administration from UCA, completed from 2004 to 2010.

English Language Program, 21 modules, from UCA, completed from 2007 to 2009.

High School Diploma from Colegio Champagnat, completed from 1993 to 2004.