At Office Depot, I improved team productivity by designing streamlined workflows and setting clear performance benchmarks. I also coached and trained employees and partnered with senior leadership on strategic planning.
At Superior Gas Propane, I handled customer calls about deliveries, billing, accounts, and service requests. I processed payments, updated records, and worked with dispatch and operations to coordinate service.
At Computer Share (TEKsystems), I guided shareholders through voting procedures during proxy meetings and addressed their concerns. I tracked issues in CRM databases and contributed to targeted communication strategies.
As a Video Editor at Freelancers Union, I edited video and multimedia content, including short-form social media visuals. My work included color correction, motion graphics, audio mixing, and organizing digital assets.
