Marie Williams

Managed and documented eBay and Amazon returns using Google Sheets, reviewed return reasons, coordinated with vendors, and created return shipments through ShipStation. Prepared daily and weekly return-activity reports and assisted customers with account-related device issues.

Prepared and processed photo-print orders using Epson printers and heat-press equipment, verified product accuracy and mounting quality, and maintained an organized workspace in a fast-paced production environment.

Matched products to customer orders using Microsoft Excel and ShipStation, generated shipping labels, prepared packages, and coordinated daily package handoffs to USPS, FedEx, and UPS.

Processed customer orders through POS systems while maintaining speed, accuracy, and professional service. Handled customer interactions in a high-volume environment with a focus on accuracy and responsiveness.

Supported children with homework and organized group activities in a structured day-care environment. Performed administrative support tasks including filing and preparing printed flyers and permission slips.

Maintained customer documentation and completed basic filing and clerical tasks. Performed general residential cleaning services while maintaining attention to detail and organization.

Graduated with a High School Diploma in June 2014.