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@mariamonina
HIPAA-certified healthcare virtual assistant with nearly 2 years of experience
I am a dedicated medical professional with a strong commitment to customer care and satisfaction. My experience as a Virtual Assistant at Avazach Psychiatry Services has honed my skills in managing communication between medical staff and patients, ensuring that every interaction is handled with compassion and professionalism. I take pride in providing the highest level of service to clients, always working with honesty and integrity.
In addition to my role as a Virtual Assistant, I have also worked as a Registered Medical Technologist at FEU-NRMF Hospital. My responsibilities included performing specimen collection and analysis, where I developed excellent attention to detail and strong communication skills. I am adept at managing social media accounts for healthcare providers, utilizing platforms like Instagram, Facebook, Twitter, and TikTok to enhance patient engagement and outreach.
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Work history, roles, and key accomplishments
Avazach Psychiatry Services
Jan 2024 - Present (1 year 10 months)
Perform live scribing for documentation of physician-patient encounters. Manage communication between medical staff and patients, ensuring smooth operations. Schedule and confirm patient appointments, and assist in managing social media accounts across various platforms.
FEU-NRMF Hospital
May 2023 - Aug 2023 (3 months)
Performed basic phlebotomy skills and followed laboratory procedures for specimen collection, labeling, handling, and transporting. Analyzed body fluids using both automated and manual machines in the Clinical Microscopy department.
Degrees, certifications, and relevant coursework
Bachelor of Science, Medical Technology
Studied Medical Technology at Far Eastern University-Nicanor Reyes Medical Foundation from 2018 to 2022. Gained knowledge and skills in medical laboratory procedures and analysis.
Software and tools used professionally
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