Maria Kitchen

Performed remote HEDIS record retrieval and abstraction for UCare. Navigated internal file systems to research and apply HEDIS specifications and guidelines. Conducted HEDIS abstraction and overreading.

Performed remote HEDIS/data abstraction and overread for multiple seasons. Contributed to quality review processes by accurately assessing and validating healthcare data. Ensured compliance with HEDIS guidelines across various projects.

Conducted remote HEDIS/data abstraction, overread, and research. Utilized Cotiviti HEDIS engine for abstraction and overreading, alongside various internal systems for HEDIS research. Proficiently used Windows 10/11, Microsoft Internet Edge, Google Chrome, and Microsoft Office including Excel.

Supervised a nurse team and coordinated record collection for the Supplemental Data Project. Abstracted charts for compliant data and provided overread for other abstractors. Collaborated with providers to ensure compliance with quality measures.

Collected medical records onsite and abstracted data for the supplemental data project. Led a team of nurses in a geographic area, including planning, scheduling, and oversight of quality scores. Reviewed and overread submitted work while safeguarding patient data.

Provided comprehensive labor and delivery, mother/baby postpartum care, and served as Postpartum Charge Nurse. Conducted routine chart checks/audits and acted as a preceptor for new RNs. Safeguarded patient data and ensured adherence to protocols.

Maintained confidentiality and client privacy while consistently performing as a top performer in customer service. Assisted in educating customers regarding their plan provisions and resolved concerns through positive collaboration with other departments. Ensured high standards of customer satisfaction.

Grade: Cum Laude

Completed an Associate of Applied Science in Nursing, focusing on fundamental nursing principles and patient care. Acquired practical skills and theoretical knowledge essential for a career in nursing.