Maria Arzamendi
@mariaarzamendi
I deliver empathetic remote customer service and administrative support across property management, payments, and scheduling.
What I'm looking for
At Elevate One Estates, I support tenants remotely, manage lease agreements and rent payments, coordinate maintenance vendors, and organize property listings and virtual tours. Previously at Óptica Piedras, I handled multichannel customer service, calendars, documentation, prescriptions, and payment processing.
Across more than 10 years in administrative support, reception, and customer service, I've resolved client issues, maintained accurate records, coordinated teams and vendors, and improved client experiences through clear, empathetic communication.
Experience
Work history, roles, and key accomplishments
Virtual Assistant – Property Management
Elevate One Estates
May 2024 - Present (2 years 4 months)
Provided remote customer support to tenants via multiple channels, resolving inquiries and requests efficiently and empathetically. Managed lease agreements, rent collection, and coordinated repairs and maintenance with vendors.
Education
Degrees, certifications, and relevant coursework
Universidad Abierta Interamericana
Bachelor's Degree, Hospitality Management
2001 - 2006
Bachelor's Degree in Hospitality Management from Universidad Abierta Interamericana, completed in 2006.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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