Open to opportunities

Tomasito User

@tomas

Proactive, organized virtual assistant with hands-on digital customer service experience and clear, friendly client communication.

Argentina

Message

What I'm looking for

I’m looking for my first formal remote position where I can support customers with fast, clear, friendly digital communication, handle scheduling, and adapt quickly to new tools—while delivering dedication and reliability and growing professionally.

I am a proactive and organized virtual assistant with hands-on experience in digital customer service. I independently managed client communications for a family digital business, building strong skills in fast, clear, and friendly communication while learning quickly and taking every assigned task seriously.

At Avila Digital Services, I independently managed customer communications through digital channels, responded to inquiries and resolved issues, and handled multiple simultaneous conversations with speed and accuracy. I ensured customer satisfaction through consistent follow-up and attention to detail, and I’m looking for my first formal remote position where I can contribute dedication, reliability, and a strong desire to grow professionally.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

Avila Digital Services

Jan 2023 - Jan 2024 (1 year)

Independently managed daily customer communications through digital channels, responding to inquiries and resolving issues with fast, clear, and friendly service. Handled multiple simultaneous conversations and ensured satisfaction through consistent follow-up and attention to detail.

Customer Communications Virtual Assistance Multitasking Scheduling Microsoft Excel Microsoft Word Google Drive