Marcos Eduardo
@marcoseduardo
AI Quality Analyst and Portuguese (PT-BR) specialist who evaluates LLM responses for naturalness, grounding, and personalization.
FranceWhat I'm looking for
As an AI Quality Analyst and Portuguese (PT-BR) language specialist, I evaluate whether AI responses feel natural, use context appropriately, and stay grounded. I pay close attention to tone, register, nuance, and unsupported inferences.
At Hotel Balzac, I adapted communication for guests from different countries and profiles in Portuguese, English, and French. I followed quality guidelines, tailored responses to guest needs, and reviewed information to prevent errors and inconsistencies.
I'm completing Harvard University's CS50x and transitioning into backend development. My technical studies include C, Python, SQL, algorithms, and data structures, and I'm currently learning Java.
Experience
Work history, roles, and key accomplishments
Guest Services / Customer Service Representative
Hotel Balzac
Apr 2026 - Sep 2026 (5 months)
Adapted tone, vocabulary, and formality to guests from different countries, communicating in Portuguese, English, and French. Followed company quality guidelines and scripts while handling requests accurately in a fast-paced environment.
Education
Degrees, certifications, and relevant coursework
Harvard University
CS50x: Introduction to Computer Science, Computer Science
Currently completing CS50x: Introduction to Computer Science, covering C, Python, SQL, algorithms, and data structures.
Escola Estadual Dom Lustosa
High School Diploma, General Studies
Completed high school education.
Availability
Location
FranceAuthorized to work in
Salary expectations
Job categories
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