MB

Open to opportunities

Marco Bernardes

@marcobernardes

A software developer, who developed API integrations and automated processes, with experience in technical support and bug tracking.

What I'm looking for

I'm seeking work as a Software Developer, in bug tracking, or as a Technical Support Specialist. I'm available to travel and work in a foreign country.

At EXADS, I worked as a Technical Support Specialist, handling bug tracking and problem solving, client technical support, API DevOps, and database management.

At E-goi, I worked as a Software Developer & Project Manager, developing full-stack software, API integrations, and process automation using ANI.

Earlier, at ActualSales, I created websites and platforms and managed email marketing.

Experience

Work history, roles, and key accomplishments

EX

Technical Support Specialist

EXADS

Nov 2023 - Jun 2026 (2 years 7 months)

Provided technical support and bug tracking, client technical support, API DevOps, and database management.

Bug Tracking Problem Solving Technical Support API DevOps Database Management

EG

Software Developer & Project Manager

E-goi

Mar 2016 - Sep 2022 (6 years 6 months)

Worked as a full-stack developer, handling bug tracking, client support and helpdesk, process automation using ANI, and integrations with external platforms via API development.

Fullstack Development Bug Tracking client support Help Desk Process Automation API Development ANI

AC

Web Developer & Email Marketing Manager

ActualSales

Nov 2011 - Jul 2013 (1 year 8 months)

Created websites (front-end and back-end), platforms, crons, API integrations, managed databases, and handled email marketing.

Web Development Frontend Backend API Integration Database Management Email Marketing

Education

Degrees, certifications, and relevant coursework

MI

Microsoft

Foundations of Data Science for Machine Learning, Data Science

2023 -

Foundations of data science for machine learning, covering machine learning models and data analysis.

CD

Coursera - DeepLearning.AI

Neural Networks and Deep Learning, Deep Learning

2023 -

Neural Networks and Deep Learning, covering neural network architectures and applications using Python and TensorFlow.

EV

Escola Superior de Tecnologia e Gestão de Viseu

Degree, Computer Engineering

2007 - 2011

Grade: 13.49 values

Degree in Computer Engineering with coursework in data structures, advanced programming, and database administration.

Tech stack

Software and tools used professionally

GitLab

MySQL WorkBench

MySQL

Node.js

Bootstrap

PhpStorm

Jira

jQuery

JavaScript

Python

PHP

C#

ASP.NET

C++

C

TensorFlow

Linux

macOS

Windows

Visual Studio Code

Twilio

SQL

Availability

Open to opportunities

Location

Portugal

Authorized to work in

Salary expectations

42k+ EUR

Job categories

Software Developer Technical Support Specialist

Skills

Fullstack Development API Development Bug Tracking Technical Support Help Desk Database Management Database Optimization Process Automation AI Machine Learning Neural Networks Deep Learning Email Marketing Web Development Ecommerce

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