Marcelline Vanessa

Demonstrated full mastery in operating diverse laser technologies for targeted treatments including scar removal, laser hair removal, and tattoo removal. Executed advanced medical aesthetic treatment protocols and led clinical staff to maintain high patient satisfaction.

Directed daily clinical and aesthetic operations, ensuring streamlined patient workflows, front-desk efficiency, and high service quality standards. Conducted advanced medical aesthetic treatments and supervised clinical inventory and staff scheduling.

Managed medical secretarial duties, patient intake records, appointment scheduling, and practitioner calendars. Handled sensitive patient correspondence and digital record keeping with strict confidentiality.

Delivered professional clinical skin treatments and consultations tailored to tropical skincare and individual skin types. Maintained high standards of clinical hygiene, client safety protocols, and post-treatment care plans.

Directed front-desk customer service, managing intake communications, appointment bookings, and client consultations. Performed clinical skin consultations, tropical skincare treatments, wellness care, and body massages.

Promoted life insurance products using targeted sales techniques and client negotiation skills. Maintained high-touch customer relations and handled complex sales inquiries.

Managed daily front-office reception, client welcome, and customer relationship follow-up. Executed insurance administrative tasks and maintained archiving registers and financial sheets.

Earned the Baccalauréat (ABIL) from Government Bilingual High School Mile Two Limbe in 2018.

Completed Probatoire and BEPC (ABIL) at Government Bilingual High School Mile Two Limbe from 2015 to 2017.