I'm focused on software quality and improving product usability through functional analysis, thoughtful test cases, and early defect detection.
I’ve practiced manual testing and used Postman to validate business logic, along with MySQL queries to verify data directly. I’m incorporating Playwright automation to improve execution time and test coverage on web projects.
At Tio Musa, I provide omnichannel customer service centered on understanding users’ needs. My customer-facing experience has also helped me identify recurring feedback and communicate issues that affect the customer experience.
