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manish madhukar

@manishmadhukar

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Global Product Manager at Ingram Micro delivering SAP BRIM rollouts across the United States, Canada, and Mexico.

India

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At Ingram Micro, I lead the offshore BRIM team supporting SAP implementations, global rollouts, solution design, and delivery. I successfully implemented SAP in the United States, Canada, and Mexico, and drive rollout analysis for local business and statutory requirements.

I coordinate functional delivery across billing, invoicing, payments, tax, and revenue processes, including integrations with Vertex, SAP DRC, Hyradious, Worldpay, and Cloud Blue. Earlier, I supported SAP FICA implementation and operations at Reliance Jio Infocomm Ltd and SAP FICA consulting and support across utility projects.

Experience

Work history, roles, and key accomplishments

Current

Global Product Manager

Current

Ingram Micro

Mar 2021 - Present (5 years 7 months)

Lead and manage the offshore BRIM team supporting SAP implementation, global rollouts, solution design and delivery across multiple countries. Successfully implemented SAP for the United States, Canada and Mexico; European rollouts including Spain and Germany are in the pipeline.

Senior Techno-Functional Consultant

Capgemini Technology Services

Sep 2018 - May 2020 (1 year 8 months)

Worked as SAP Convergent Invoicing Consultant across CI, FICA and SD. Supported testing, functional analysis, debugging, development coordination and functional documentation.

SAP CI SAP FI CA Functional Analysis Debugging Testing Documentation

Manager

Reliance Jio Infocomm Ltd

Aug 2015 - Sep 2018 (3 years 1 month)

Supported SAP FICA implementation and production support activities in a large-scale telecom environment. Handled payment, dunning, cheque return, security deposit/refund and account maintenance processes.

SAP FI CA Payments Dunning Cheque Return Processing Security Deposits Account Maintenance Issue Analysis Business Process Mapping Data Mapping

Consultant

HCL AXON

Jul 2014 - Aug 2015 (1 year 1 month)

Provided offshore SAP FICA support and resolved incidents and problem-management tickets. Supported month-end activities and coordinated production issues with onsite consultants.

SAP FI CA Incident Management Problem Management Month End Support

Consultant

Reliance Human Resource Services

Feb 2014 - Jun 2014 (4 months)

Supported SAP FICA implementation and support for the power sector. Worked on payment, dunning, cheque return, security deposit/refund and account maintenance.