At Help Scout, I owned quality for two product teams and investigated the user experience for the Mailbox Rewrite project. My thorough investigation was noted as a factor in the project launching.
I created and maintained Cypress automation suites for several projects, built documentation processes for new teams, and owned production launches for mailbox editor functionality through vim.
At Klue, I guided team members in creating and taking ownership of an end-to-end automated test suite. I also served as the quality point of contact for internal Design Systems and ran demos for new quality products.
At Life360, I supported data partners with hourly data analysis and served as a primary lead for cross-organization projects. I enabled feature flags for go-lives, published automated jobs for data analysis, and owned several successful experimental product launches.
