Open to opportunities

Malak Mosharef

@malakmosharef

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Honors Anthropology student with a sharp eye for detail.

Canada

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What I'm looking for

I seek a role that values creativity and collaboration, offering opportunities for growth.

I am an Honors Anthropology student with a strong focus on detail and a proven ability to manage complex tasks effectively. My experiences in fast-paced environments have honed my adaptability and self-direction, allowing me to thrive in various roles, from customer service to team leadership.

Throughout my career, I have demonstrated my commitment to quality and consistency, whether crafting custom beverages as a Barista or leading creative workshops with the Youthstars Foundation. I pride myself on my ability to build strong relationships with customers and team members alike, ensuring a collaborative and positive atmosphere in every setting.

Experience

Work history, roles, and key accomplishments

Barista & Bubble Tea Specialist

ITS TEA

Jan 2024 - Jun 2024 (5 months)

Crafted custom beverages with precision and handled inventory tracking and equipment calibration. Built customer loyalty through attentive service and strong memory for preferences.

Customer Service Inventory Management Quality Control

ArtAnimator

Youthstars Foundation

Sep 2023 - Mar 2024 (6 months)

Designed and led creative workshops, maintained communication with parents and team leads, and organized outreach for donations and partnerships.

Communication Planning Team Leadership

Barista

PAO

Jul 2023 - Sep 2023 (2 months)

Delivered personalized customer service in a high-traffic tourist environment and maintained smooth operations during peak hours with attention to speed and accuracy.

Customer Service Order Flow Time Management

Cashier/Cook/Supervisor

McDonald’s

May 2018 - Jun 2022 (4 years 1 month)

Promoted from frontline staff to supervisor, overseeing daily operations, training new staff, and managing team communication under pressure.

Team Leadership Operations Management Staff Training Communication

Education

Degrees, certifications, and relevant coursework

Concordia University

Bachelor of Arts, Anthropology

Pursuing a Bachelor of Arts in Anthropology with Honors, complemented by a minor in Electroacoustic Studies, emphasizing research and analytical skills.