Open to opportunities

Makena Njeru

@makenanjeru

Message

Program manager focused on quality systems and public health impact.

Kenya

Message

What I'm looking for

I seek a leadership role in program or laboratory quality management where I can drive compliance, scale impact, secure funding, and build team capacity in a mission-driven organization.

I am an accomplished Program Manager with deep experience in laboratory quality assurance, program development, and strategic planning within NGOs and healthcare settings. I translate organizational vision into operational strategies, secure funding, and build partnerships to expand services.

My career highlights include achieving ISO 17025 accreditation, implementing quality management systems, and improving organizational efficiency through data-driven M&E and process optimization. I have led multidisciplinary teams, strengthened stakeholder relationships, and overseen budgets to deliver measurable improvements in service delivery.

I am passionate about empowering underserved communities and advancing public health outcomes through capacity building, compliance with international standards, and continuous improvement of laboratory and program operations.

Experience

Work history, roles, and key accomplishments

Current

Program Manager

Current

BethelCare Family Hospital

Jan 2025 - Present (8 months)

Translate hospital vision into departmental strategies, manage resources and KPIs to improve service delivery, and maintain laboratory quality systems to ensure compliance with national and international standards.

Program Management KPIs Budgeting Staff Training Stakeholder Engagement

Program Manager / PA to Director

Mali Therapy Center for Children with Autism

Oct 2023 - Jan 2025 (1 year 3 months)

Designed and implemented strategic plans that expanded service coverage, secured partnerships and funding, and reduced overhead by 15% while improving staff productivity by 30%.

Program Development Monitoring & Evaluation Partnership Building Budget Management Capacity Building Community Outreach

Quality Control Intern

Meru Greens Horticulture Limited

Jun 2016 - Mar 2017 (9 months)

Coordinated HACCP implementation to achieve 100% EU compliance, analyzed production data to cut waste by 20%, and delivered training on food safety and quality protocols.

HACCP Quality Control Food Safety Data Analysis Staff Training Process Improvement

Analytical Chemist I

Office of the Texas State Chemist

Nov 2013 - Feb 2015 (1 year 3 months)

Led ISO/IEC 17025 accreditation efforts, optimized a sizable laboratory budget for 20% cost efficiency, and conducted proficiency testing and compliance audits to reinforce standards.

ISO IEC 17025 Accreditation Standards Laboratory management Compliance Audits Policy Collaboration Technical Training

Volunteer Translator

Cionada Communications

Jan 2009 - Dec 2013 (4 years 11 months)

Translated over 1,000 documents to facilitate communication between international sponsors and local beneficiaries, improving program transparency and donor relations.

Translation Cross Cultural Communication Documentation Reporting Language Localization

Research Intern

Kenya Medical Research Institute

Jul 2013 - Sep 2013 (2 months)

Supported multidisciplinary infectious disease research teams and analyzed datasets to inform diagnostic development and public health recommendations.

Infectious Diseases Data Analysis Diagnostics Report Writing

Education

Degrees, certifications, and relevant coursework

Kenyatta University

Master of Science, Infectious Diseases

Pursuing MSc in Infectious Diseases; degree awaiting graduation.

Egerton University

Bachelor of Science, Biomedical Science and Technology

2009 - 2013

Grade: Second Class Honors

Completed a Bachelor of Science in Biomedical Science and Technology with Second Class Honors, covering biomedical laboratory techniques and analytical methods.