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Mahttob User

@mahttobuser

Senior Product Designer at RBC Borealis designing agentic AI products, including tools adopted by 1,400+ bankers.

Canada
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At RBC Borealis, I design AI products across Capital Markets, P&C Banking, and internal tools, taking work from strategy through delivery. Client Meeting Prep and Meeting Notetaker rolled out to 1,400+ bankers with 55% adoption.

I also designed and shipped a PowerPoint plugin that lets bankers create and edit pitchbooks using live market data and SEC filings. I prototyped a Capital Markets AI ecosystem in React and TypeScript and merged it into the development branch via GitHub.

As sole designer of Agent Assist, I designed a real-time call agent used by 4,500 advice centre users and 15,000 HEF branch users. I also designed and built a React and TypeScript proof of concept for an Advisor Training Tool, which secured business sponsorship.

Earlier at RBC, I redesigned business banking entitlement management as a guided digital workflow, digitizing roughly 2,750 documents a month. At Kora Financial Inc., I led the Boro-to-Kora rebrand and designed the virtual prepaid Visa card experience and an Insights feature that reached 100,000 active users.

Experience

Work history, roles, and key accomplishments

RB
Current

Senior Product Designer - AI

RBC Borealis

Apr 2024 - Present (2 years 7 months)

Design lead for AI products across Capital Markets, P&C Banking, and internal tools, taking each from 0-to-1 strategy through delivery. Designed Client Meeting Prep and Meeting Notetaker for investment bankers, rolled out to 1,400+ bankers at 55% adoption, and designed a PowerPoint plugin for pitchbooks from live market data and SEC filings.

RBC logoRB

Product Designer

Aug 2022 - Mar 2024 (1 year 7 months)

Designed internal tools that moved Business Banking entitlement management from paper forms and a legacy system to a guided digital workflow. Redesigned how advisors configure transaction entitlements and approval rules, digitizing roughly 2,750 documents a month.

KI

Visual Designer

Kora Financial Inc.

May 2021 - Aug 2022 (1 year 3 months)

Reported to the head of product, designing for college students on the path to being financially prepared by graduation. Led the Boro-to-Kora rebrand across identity, design system, and app UI, and designed the card art and in-app experience for Kora's virtual prepaid Visa card.

FR

Digital Designer

Freelance

May 2018 - Aug 2022 (4 years 3 months)

Brand, editorial and campaign work for clients including Zesty Lifestyle, Avers Design and Tehran's Theatre Group, including an editorial fashion campaign that drove a 40% increase in sales of Avers' Samin clutch.

TU

Graphic & Web Assistant

TMU University

Sep 2018 - Apr 2019 (7 months)

Assisted with graphic and web design tasks at TMU University.

BP

Junior Digital Designer

Bluebox Pictures

Oct 2015 - Feb 2017 (1 year 4 months)

Worked as a junior digital designer at Bluebox Pictures.

Education

Degrees, certifications, and relevant coursework

Ryerson University logoRU

Ryerson University

Bachelor of Design, Fashion Communication

Bachelor of Design in Fashion Communication from Ryerson University, completed in 2020.

TA

Tehran University of Art

Bachelor of Industrial Design, Industrial Design

Bachelor of Industrial Design from Tehran University of Art, completed in 2015.

Uxcel logoUX

Uxcel

Certified Product Designer, Product Design

Certified Product Designer certification from Uxcel.

Uxcel logoUX

Uxcel

Design Accessibility, Design Accessibility

Design Accessibility certification from Uxcel.

Interaction Design Foundation logoIF

Interaction Design Foundation

AI for Designers, AI for Designers

AI for Designers course from the Interaction Design Foundation.

Tech stack

Software and tools used professionally

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