Mahrukh Iqbal
@mahrukhiqbal
Public health professional specializing in hospital operations and community outreach.
PakistanWhat I'm looking for
I am a certified public health professional with hands-on experience in hospital management and community-based environmental health initiatives. At Zain General Hospital I supported patient services, managed records, and served as a patient liaison focused on empathetic communication, confidentiality, and service improvement.
Previously, as an Environmental Education Officer with Al-Mustafa Welfare Society, I delivered awareness sessions, coordinated school and public outreach, and supported program monitoring and reporting to promote sustainable health practices. I combine strong organizational skills with a collaborative approach and practical proficiency in Hospital Information Systems, EMR, and EHR.
Experience
Work history, roles, and key accomplishments
Patient Representative Officer
Zain General Hospital
Feb 2024 - Present (1 year 7 months)
Acted as liaison between patients and healthcare teams, addressed inquiries and concerns, facilitated services, and contributed to service improvements based on patient feedback while maintaining confidentiality and empathy.
Administrative Assistant
Zain General Hospital
May 2022 - Feb 2024 (1 year 9 months)
Supported hospital operations by managing patient records, coordinating report distribution, maintaining office supplies, and liaising with clinical staff to ensure seamless workflow and patient care.
Environmental Education Officer
Al-Mustafa Welfare Society
Delivered environmental awareness sessions and community workshops, promoted sustainable practices through school and public outreach, and supported program monitoring and reporting to improve community health outcomes.
Education
Degrees, certifications, and relevant coursework
Health Services Academy
Diploma in Public Health, Public Health
2024 - 2025
Completed a Diploma in Public Health focusing on health services and public health practice from Feb 2024 to Feb 2025.
UKUniversity of Karachi
Master of Science, Physiology
2017 - 2018
Completed a Master of Science in Physiology from Jan 2017 to Jan 2018 with coursework and research in human physiology.
UKUniversity of Karachi
Bachelor of Science, Physiology
2015 - 2017
Completed a Bachelor of Science in Physiology from Jan 2015 to Jan 2017 covering foundational physiological sciences.
Tech stack
Software and tools used professionally
Availability
Location
PakistanAuthorized to work in
Job categories
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