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Mahmoud MousaMM
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Mahmoud Mousa

@mahmoudmousa1

Data Analyst working on retail, e-commerce, and customer data, turning sales trends and KPIs into interactive dashboards and business insights.

Egypt
Message

On the Super Sales Project, I integrated SQL databases with Python to analyze sales and e-commerce data. I cleaned and transformed the data, then built interactive dashboards in Power BI and Google Sheets to track sales trends and KPIs.

For my Stock Market Analysis project, I collected historical stock data using yFinance and web scraping. I prepared and analyzed the data, then created visualizations and reports in Excel and Python to support investment decisions.

In the Titanic Prediction Project workshop at ITI, I handled data preprocessing, cleaning, and exploratory analysis, including missing values and feature selection. I collaborated with team members on a machine learning pipeline.

At Xceed, I analyzed customer tickets and built KPI reports covering SLA performance and churn indicators to support service improvement. My IBM Data Analyst Professional Certificate covered Python, SQL, Excel, Power BI, data cleaning, and exploratory analysis.

Experience

Work history, roles, and key accomplishments

XC

Customer Service & Data Analysis Support

Xceed

Jan 2024 - Jan 2025 (1 year)

Analyzed customer tickets to identify recurring issues, built KPI reports including SLA performance and churn indicators, and supported data-driven decision making for service improvement.

IC

Data Analyst

IBM Data Analyst Professional Certificate

Jan 2024 - Jan 2025 (1 year)

Completed the IBM Data Analyst Professional Certificate, covering data analysis using Python, SQL, Excel, and Power BI, including data cleaning, EDA, and interactive dashboards.

SP

Data Analyst

Super Sales Project

Jan 2024 - Jan 2025 (1 year)

Integrated SQL databases with Python to analyze sales and e-commerce data, performed data cleaning and exploratory analysis, and built interactive dashboards in Power BI and Google Sheets to visualize sales trends and KPIs.

Education

Degrees, certifications, and relevant coursework

IBM logoIB

IBM

Professional Certificate, Data Analysis

2024 - 2025

Professional certificate in data analysis using Python, SQL, Excel, and Power BI, covering data cleaning, EDA, and interactive dashboards.

HD

Higher Institute of Engineering, New Damietta

Bachelor of Engineering, Electrical and Communication Engineering

2019 - 2024

Grade: Good

Bachelor's degree in Electrical and Communication Engineering, graduated in 2024 with an overall grade of Good. Graduation project on V2X with IoT Integration was rated Excellent.

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