Mahlet Ketema

Managed customer inquiries, provided administrative support, and developed efficient workflows to enhance client satisfaction and office productivity. Trained new team members on protocols and procedures.

Managed customer inquiries, provided administrative support, and developed efficient workflows to enhance client satisfaction and office productivity. Trained new team members on protocols.

Accurately entered and maintained large volumes of data, conducted verification to ensure accuracy, and collaborated with the administrative team to optimize data entry processes.

Accurately entered and maintained large volumes of data, conducted verification and validation to ensure data integrity, and collaborated with the administrative team to optimize data entry processes.

Contributed to the design and implementation of software applications as part of a collaborative development team. Assisted in code reviews and documented technical specifications to support knowledge sharing.

Contributed to the design and implementation of software applications, working closely with senior engineers. Assisted in code reviews and documented technical specifications to support knowledge sharing.

Developed and maintained web applications, collaborating with designers and developers to create responsive and user-friendly interfaces. Assisted in troubleshooting and optimizing web applications to improve usability and loading speed.

Developed and maintained web applications, collaborating with designers and developers to create responsive and user-friendly interfaces. Assisted in troubleshooting and optimizing web applications to improve usability and loading speed.

I’m a Computer Science and Engineering graduate with hands-on experience in web development, software engineering, data management, and customer service. With a strong foundation in HTML, CSS, and JavaScript, I’ve contributed to building scalable applications and optimizing user experience.