Maha Moussa

Manage, plan end-to-end shipment operations from order confirmation through final delivery. Coordinate with suppliers, carriers, freight forwarders, and logistics providers to secure competitive shipping rates.

Lead local and international sourcing and procurement activities across food, beverage, packaging, and kitchen categories. Negotiate pricing and contracts with suppliers to optimize costs and improve margins.

Managed all local, international, and global purchasing and sourcing activities for food, beverage, packaging, kitchen, and shop items. Oversaw supplier relationships, negotiated pricing and contracts, and controlled inventory levels.

Managed sourcing and procurement for Nestlé Europe markets and other company accounts. Evaluated supplier quotations, negotiated prices, and coordinated purchase orders with international factories.

Coordinated export air shipments worldwide, liaised with international agents, and secured airline bookings. Prepared quotations, shipping documents, invoices, and export documentation.

Managed import/export shipments by air and sea, negotiated freight rates with local and international agents, and coordinated bookings, shipment tracking, invoicing, and customer support.

Assisted customers with credit card inquiries, billing issues, payments, and account resolutions. Processed account adjustments and maintained accurate case documentation.

Managed procurement of restaurant equipment and coordinated new store openings across the Middle East and Africa. Acted as liaison between Subway HQ and development agents, store owners, and field consultants.

Completed a Business Administration program with a focus on Management from 1992 to 1995.

Studied Sociology for two years from 1989 to 1991.

Completed high school studies with a Baccalauriate II.