Mahalakshmi Palani
@mahalakshmipalani
Java Software Engineer with 2.5 years of application development experience.
IndiaWhat I'm looking for
I'm a dedicated Java Software Engineer with 2.5 years of experience in developing robust and efficient applications. My journey began at Freshworks, where I contributed to various projects that enhanced user experience and operational efficiency. I take pride in my ability to implement solutions that not only meet user needs but also streamline processes, such as automating email systems and improving brand customization for over 1,000 customer accounts.
Throughout my career, I have consistently focused on delivering high-quality results. For instance, I engineered a bulk API that significantly reduced manual cleanup efforts and developed public APIs that serve over 10,000 active users. My technical skills span across Java, Spring boot, and various web technologies, which I leverage to create innovative solutions that drive business success.
Experience
Work history, roles, and key accomplishments
FREnabled resend of activation emails for account users, improving onboarding success by 15% and reducing support queries. Implemented logo and favicon upload using AWS S3, enhancing brand customization for 1,000+ customer accounts. Developed an automated email system for paused survey requests, increasing admin alert efficiency by 100%.
FRWrote unit tests to improve code coverage by 35%, reducing post-deployment bugs and boosting code reliability. Created default CSAT/CES workflows, simplifying survey setup for over 500 users. Resolved 20+ customer tickets with a 95% customer satisfaction rate, showcasing customer-centric development.
Education
Degrees, certifications, and relevant coursework
University of Madras
Bachelor of Computer Applications, Computer Applications
2022 - 2025
Studied Computer Applications at the University of Madras. Focused on core concepts and practical applications in the field.
Freshworks Software Academy
Software Engineering Training Program, Software Engineering
2021 - 2022
Activities and societies: Java, Python, JavaScript, HTML, CSS, SQL, Ruby, Ruby on rails
Completed a comprehensive Software Engineering Training Program. Gained proficiency in various programming languages and web technologies.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Portfolio
mahalakshmi-portfolio.netlify.appSalary expectations
Job categories
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