At Dime Community Bank, I manage corporate and private banking relationships, including complex real estate management and landlord/tenant escrow accounts.
I monitor ACH activity and Positive Pay exceptions through Qlik and Alkami, process high-value transactions, and resolve commercial clients’ digital banking portal issues. I also support Private Banking and Treasury Management with manual interest calculations and urgent operational requests.
Previously at JPMorgan Chase, I handled high-volume transactions, cash balancing, ATM settlements, account-opening documentation, and fraud escalation. I bring a client-focused, detail-driven approach to financial operations, compliance, and confidential records.
