Open to opportunities

Maggie Lafountain

@maggielafountain

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Detail-oriented supply chain administrator transitioning into healthcare IT.

United States

Message

What I'm looking for

I am looking for opportunities that allow me to integrate technology with supply chain management in healthcare, fostering innovation and improving patient outcomes.

I am a detail-oriented and motivated Customer Supply Chain Administrator with hands-on experience in procurement, inventory optimization, and ERP systems including SAP and Oracle. Currently, I am transitioning into Healthcare IT, driven by a strong passion for leveraging technology to enhance patient care and operational efficiency.

Throughout my career, I have achieved significant milestones, such as streamlining procurement processes to reduce backorders and improve supplier response times. My expertise in data analysis has enabled me to execute inventory reviews that effectively cut costs and optimize stock levels. I am actively pursuing CPC certification and medical coursework to align my supply chain expertise with EHR systems and data-driven workflows, with a long-term goal of becoming an Epic Analyst supporting clinical transformation through IT.

Experience

Work history, roles, and key accomplishments

Current

Customer Supply Chain Administrator

Current

Fastenal

May 2024 - Present (1 year 1 month)

Managed RFQs and vendor relations using VMI and ERP systems. Coordinated procurement activities with internal teams and suppliers while analyzing trends to reduce costs. Documented value-added activities to demonstrate supply chain savings and supported customer forecast meetings to improve inventory management.

Procurement ERP Systems Data Analysis Vendor Management SAP Oracle On Time Delivery

Supply Chain Support

Fastenal

Jun 2022 - May 2024 (1 year 11 months)

Promoted based on internship performance to monitor purchase orders and maintain supplier communication. Ensured accurate ERP records for effective decision-making.

Supplier Communication ERP Systems Inventory Management Trend Analysis

Customer Service Representative

Angelo’s Pizza and Grill

Delivered high-volume customer service in a fast-paced environment. Handled POS systems and financial transactions while mentoring new staff and supporting conflict resolution.

Customer Service Conflict Resolution Mentoring Communication Skills

Education

Degrees, certifications, and relevant coursework

Plattsburgh State University

Bachelor of Science, Global Supply Chain Management

2016 - 2019

Majored in Global Supply Chain Management, Business Administration, and International Business, gaining a comprehensive understanding of supply chain processes and business operations.