Open to opportunities

madushanka bandara

@madushankabandara

Message

I turn complex data into validated reports, dashboards, and operational improvements.

Sri Lanka

Message

What I'm looking for

I'm looking for a data, business intelligence, financial analytics, or operations role where I can improve reporting, validate complex data, build dashboards, and partner with cross-functional stakeholders on measurable process improvements.

I've supported multinational data and analytics projects at Trax Retail, validating and reconciling large-scale data across Europe and the Middle East. I investigated anomalies, identified root causes, and delivered reporting that improved decision-making and operational accuracy.

At Aurent Australia, I managed CRM operations and customer communications for an AI-driven hospitality platform, contributing to a 90% booking conversion rate in the second month.

I've also built Power BI and Tableau dashboards at Boutique Media Agency, automated reporting workflows, and supported KPI tracking for management teams. My work combines Python, SQL, R, Advanced Excel, data validation, and business intelligence.

Alongside analytics, I've led PR and publicity activities for HFS NGO and contributed data-driven digital campaigns for sustainable tourism in Egypt. I'm currently pursuing the CISI Wealth Management Certificate.

Experience

Work history, roles, and key accomplishments

Operations & CRM Analyst

Aurent

Dec 2025 - Mar 2026 (3 months)

Managed sales operations, CRM database administration, and customer communications on an AI-driven hospitality platform, supporting the end-to-end customer journey and process improvements.

CRM Sales Operations Data Analysis Process Improvement

Department Lead – PR & Publicity

HFS NGO for child welfare

Jan 2021 - Dec 2024 (3 years 11 months)

Led public relations and communication initiatives, managed stakeholder engagement, and coordinated volunteer teams to execute awareness programs.

Public Relations Stakeholder Management Campaign Planning Team Coordination

Digital Marketing Strategist

Destinations Travel Agency

May 2024 - Jun 2024 (1 month)

Contributed to a sustainable tourism project, designed and implemented data-driven digital marketing campaigns, and monitored performance metrics to optimize outreach.

Digital Marketing Campaign Management Data Analysis Audience Engagement

Data Specialist

Trax Retail

Sep 2023 - Apr 2024 (7 months)

Managed analytical and data validation activities across multinational projects, conducted data quality assurance and reconciliation, and developed analytical reports to support business decision-making.

Data Analysis Data Validation Data Quality Assurance Reconciliations Reporting Stakeholder Management

Data Science & Business Intelligence Intern

Boutique Media Agency

Jun 2023 - Aug 2023 (2 months)

Developed interactive dashboards and reporting solutions using Power BI and Tableau, performed data cleaning and exploratory analysis, and automated reporting processes.

Power BI Tableau Data Cleaning data transformation Report Automation KPI Tracking

Education

Degrees, certifications, and relevant coursework

BSc in Financial Engineering

Bachelor of Science, Financial Engineering

Pursued a Bachelor of Science in Financial Engineering with coursework in financial mathematics, quantitative finance, financial modelling, statistics, econometrics, investment analysis, risk management, and portfolio theory.