As a Receptionist at Hospital, I supported patients, visitors, and healthcare staff at the front desk. I managed appointments and registrations, coordinated billing activities, and maintained patient records with confidentiality.
In telecaller roles at an Educational Institution, Software Coaching Institute, and Banking Sector, I answered inquiries, followed up with leads, and updated CRM records. I also created social media creatives and marketing materials using Canva, and completed ServiceNow administration and development training through SKfacts.
