Open to opportunities

Lutho Usanda

@luthousanda

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Graduate software developer delivering full-stack AI/ML solutions and reliable APIs that automate customer workflows.

South Africa

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What I'm looking for

I’m looking for a role where I can build and deploy production AI/ML and full-stack applications, own REST API integrations for chatbots and automation, and work in an Agile team focused on measurable uptime and real business impact.

I’m a results-driven graduate software developer with a strong foundation in full-stack development, AI/ML engineering, and API integration. I build technology that solves real-world problems and produces measurable outcomes for businesses.

At Adbot, I developed AI-powered chatbots to automate customer interactions and improve response efficiency. I also delivered production AI solutions from concept through development and deployment, integrating APIs, databases, and AI tools end-to-end.

At CAPACITI, I engineered and launched an omnichannel AI chatbot to optimize customer interactions and achieve 99.8% system uptime. I used CRM expertise to streamline lead qualification, FAQ handling, and appointment scheduling by integrating Google Calendar and WhatsApp Business APIs, while reducing repetitive operational tasks through AI-powered automation.

I’m proficient in Java, Python, JavaScript, Docker, REST APIs, and GCP, and I work with Agile practices like Scrum, sprint planning, peer code review, and CI/CD. I combine rigorous engineering principles with a strategic business mindset, and I’m energized by building scalable solutions with strong technical documentation and performance insights.

Experience

Work history, roles, and key accomplishments

Junior AI Developer

Adbot

Jul 2025 - Mar 2026 (8 months)

Designed and developed AI-powered chatbots to automate customer interactions and improve response efficiency, and built web applications with AI features to support business workflows. Implemented generative AI solutions end-to-end by integrating APIs, databases, and AI tools to reduce manual effort.

Chatbot Generative AI Integrated Database Docker GCP Web Application Development CI CD API Development

AI Associate

Capaciti

Feb 2025 - Jul 2025 (5 months)

Engineered and deployed an omnichannel AI chatbot that optimized customer interactions and achieved 99.8% system uptime. Integrated CRM workflows for lead qualification, FAQ handling, and appointment scheduling using WhatsApp Business and Google Calendar APIs, and delivered scalable backend solutions with technical documentation and performance insights.

WhatsApp Business API Google Calendar CRM Systems backend architecture Docker GCP Technical Documentation

Education Assistant

Linkside High School

Nov 2021 - Aug 2022 (9 months)

Coordinated classroom instruction for large groups and provided personalized academic support to students with diverse learning needs, improving engagement and performance outcomes. Streamlined administrative processes by designing organized filing systems and standardizing documentation templates.

Classroom Instruction Student Support Team Collaboration Reporting

Education

Degrees, certifications, and relevant coursework

WeThinkCode_

Software Engineering Programme, Systems Development

2023 - 2024

Intensive software engineering programme focused on industry-standard development practices, object-oriented design, and production-grade software delivery. Built skills in full-stack development, RESTful API design, Docker, agile teamwork, and peer code review.

MSC Business College

Diploma, Marketing Management

2018 - 2020

Accredited diploma covering client relationship management, strategic business thinking, market analysis, and professional communication. Strengthened business acumen to inform a user-centric and commercially-aware approach to software development.