Lukman Jiya
@lukmanjiya
Operations and administrative support professional specializing in field assessments, social media management, and client service.
What I'm looking for
I’m an Operations/Support Officer with experience across field activities, assessments, and day-to-day administrative work. I excel at providing exceptional client service while handling challenging administrative and virtual tasks.
In my current role, I conduct participatory rural activities across communities in Niger State and manage NG-CSDA’s social media presence. Previously, I supported loan application workflows—filling applications, selecting applicants for interview, sending invitations, and evaluating business performance—while producing monthly repayment analysis using Excel.
Before that, I worked as a Sales Executive, turning clients into leads, arranging site tours for prospective clients, and promoting company products and services through online and offline advertising to improve sales results. I also volunteer as an independent monitor with WHO and have a long teaching background, which fuels my commitment to community development, women empowerment, and mentoring.
Experience
Work history, roles, and key accomplishments
Operations Officer
Niger State Community and Social Development Agency
Aug 2024 - Present (1 year 10 months)
Conduct participatory rural activities across communities in Niger State and manage NG-CSDA’s social media presence (Facebook, Instagram, LinkedIn, X/Twitter).
Administrative Support Officer
Mu’azu Alkali Legacy Foundation
May 2021 - Jul 2024 (3 years 2 months)
Processed loan applications, selected suitable applicants for interviews, and coordinated beneficiary and surety invitations. Produced monthly repayment analysis and performance tracking using Excel.
Sales Executive
Happy Homes Builders Nigeria Limited
Feb 2020 - May 2021 (1 year 3 months)
Converted clients to leads and arranged site tours for prospective clients. Promoted company products and services through online and offline channels, supporting increased sales activity.
Teacher
Madarasatul Ta’alimi Wadda’awatul Islamiyya
Feb 2006 - May 2017 (11 years 3 months)
Provided instruction at a religious educational institution and supported ongoing teaching activities over several years.
DOPV Independent Monitor
WHO
Nov 2018 - Present (7 years 7 months)
Monitored DOPV activities in Kaduna to help ensure proper distribution of polio vaccine doses to young children and track locally recruited administrators.
Education
Degrees, certifications, and relevant coursework
Federal University of Technology, Minna
B.Tech, Urban and Regional Planning
2012 - 2017
Completed a B.Tech in Urban and Regional Planning with a focus on housing and site and services from 2012 to 2017.
Availability
Location
Authorized to work in
Job categories
Skills
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