Open to opportunities

Luis Ochoa

@luisochoa

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Data Analyst and healthcare automation specialist blending analytics, ML, and RPA.

Colombia

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What I'm looking for

I’m looking for a role where I can automate HIPAA-aware operations and turn RCM data into clear dashboards and predictive insights—blending analytics, ML, and RPA—preferably remote, hybrid, or on-site in Cali, with a strong privacy-first culture.

I’m a Data Analyst and Biomedical Engineer with 18+ months of operations experience in U.S. Healthcare Revenue Cycle Management (RCM), combining analytics, ML, and RPA to cut manual effort and improve decision-making. As an IEEE 2025 author in applied machine learning (R2 0.989), I work in HIPAA-regulated environments with strict privacy and traceability controls.

At Healthprime, I designed and maintain Power BI dashboards on operational and HR KPIs, reducing manual reporting time by roughly 70–85%, and I automated recurring workflows with Microsoft Power Automate to free up ~16 hours/week of team effort. I also implemented Microsoft Copilot Studio solutions for streamlined administrative workflows, and I’ve led a team of 20 agents—tracking collection metrics in Power BI and driving a 25% improvement in production & QA scores. Currently, I’m deepening my skills in generative-AI agents and independently building an RCM analytics API with FastAPI and scikit-learn.

Experience

Work history, roles, and key accomplishments

Current

HR Data Analyst

Current

Healthprime

Nov 2025 - Present (8 months)

Designed and maintains Power BI dashboards for operational and HR KPIs in a U.S. RCM environment, reducing manual reporting time. Automated recurring workflows with Microsoft Power Automate and implemented Copilot Studio solutions to streamline administrative queries and reporting in a HIPAA-compliant environment.

Power BI Power Automate Microsoft Copilot Studio SQL Data Modeling Microsoft 365 HIPAA compliance KPI Reporting Healthcare RCM

Team Coach, Patient Responsibility A/R

Healthprime

Oct 2024 - Nov 2025 (1 year 1 month)

Led a team of 20 agents managing U.S. patient-responsibility collections in the RCM cycle. Built Power BI KPI tracking and automated management reports, and improved production & QA scores by 25% by identifying denial root causes.

Team Leadership Power BI KPI Tracking

Customer Service Teammate

TaskUs

Sep 2023 - Oct 2024 (1 year 1 month)

Served U.S. customers in English for a digital-tech client with quality metrics consistently above 95%. Strengthened professional English communication in a U.S. corporate environment.

Customer Service English Communication Customer Support Quality Assurance

Biomedical Engineering Research Intern

Universidad Autónoma de Occidente

Jan 2022 - Oct 2023 (1 year 9 months)

Conducted research in bioelectrical impedance and neural-network models for non-invasive estimation of physiological variables. Completed an undergraduate-thesis study combining electrical-impedance measurement and neural-network modeling (including environmental variables) to predict internal pressure, achieving R² = 0.989 on held-out data.

Bioimpedance Analysis Neural Networks Machine Learning Physiological Variable Estimation Temperature Feature Engineering

Education

Degrees, certifications, and relevant coursework

Healthprime

HIPAA Training (annual recertification), Healthcare Data Privacy & Security (HIPAA)

2024 - 2026

Completed U.S. healthcare data privacy and security training (HIPAA) with annual recertification.

Universidad Autónoma de Occidente

Bachelor of Science in Biomedical Engineering, Biomedical Engineering

2018 - 2024

Grade: GPA 3.5/4.0 (U.S. scale)

Activities and societies: Undergraduate thesis on electrical-impedance measurement and a neural network for internal-pressure prediction in a forearm model (R2=0.989 on held-out data); work resulted in an IEEE LASCAS 2025 publication.

Earned a BSc in Biomedical Engineering at Universidad Autónoma de Occidente. GPA was 3.5/4.0 (U.S. scale).