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Luisa RodriguezLR
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Luisa Rodriguez

@luisarodriguez1

Laboratory support professional at Highland Hospital / UR Medicine Labs, supporting accurate, compliant clinical workflows.

United States
Message

At Highland Hospital / UR Medicine Labs, I support clinical laboratory operations while maintaining patient safety, confidentiality, and adherence to established procedures.

I verify patient information, maintain accurate documentation, and use SoftLab and e-Record to support specimen integrity and reliable workflows.

As a Virtual Finance Intern at National Head Start Association (NHSA), I supported finance and operational reviews, including reconciliation and budget-versus-actual review using Excel and Google Sheets.

I also reviewed and validated financial data, documented findings, and identified discrepancies for follow-up. My background includes a Bachelor of Arts in Business Finance and certification as a phlebotomist.

Experience

Work history, roles, and key accomplishments

HL
Current

Laboratory Support / Patient Services

Highland Hospital / UR Medicine Labs

Jan 2023 - Present (3 years 10 months)

Support high-volume clinical laboratory operations while maintaining accuracy, patient safety, confidentiality, and compliance with established procedures. Verify patient information, maintain documentation, and coordinate with staff to resolve workflow issues.

Education

Degrees, certifications, and relevant coursework

FI

Franklin Career Institute

Medical Assistant Program, Medical Assistant

Completed the Medical Assistant Program at Franklin Career Institute in 2014.

HS

Health Opportunities High School

Regents High School Diploma, General Studies

Earned a Regents High School Diploma from Health Opportunities High School in 2010.

CP

Certified Phlebotomist

Certified Phlebotomist, Phlebotomy

Certified Phlebotomist credential.

Capella University logoCU

Capella University

Bachelor of Arts, Business Finance

Bachelor of Arts in Business Finance from Capella University, completed in 2026.

Tech stack

Software and tools used professionally

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