Open to opportunities

Amanda Willis

@amandawillis

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Experienced Medical Laboratory Technician specializing in clinical diagnostics and quality assurance.

United States

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What I'm looking for

I seek a Medical Laboratory Technician role in a hospital or clinic to perform hands-on testing for all ages, support QA/CLIA compliance, streamline EHR/LIS workflows, and mentor staff in a collaborative, patient-focused environment.

I am a Medical Laboratory Technician with over 25 years of clinical laboratory experience. I have worked as a generalist in hospital and oncology clinic settings, specializing in quality control, quality assurance, specimen testing and patient care across all ages.

I have supported EHR/LIS implementations (EPIC/Beaker, CureMD, Athena), performed chart audits, maintained inventory and CLIA compliance, trained staff in phlebotomy and reference lab workflows, and assisted with laboratory inspections. I am completing a BS in Health Studies at Arkansas State University and seek a hands-on role where I can apply quality-driven practices and mentor colleagues.

Experience

Work history, roles, and key accomplishments

Current

Medical Laboratory Technician/Phlebotomist

Current

Healthy Connections, Inc

Dec 2023 - Present (1 year 9 months)

Perform blood testing and maintain instrument QC/QA, train staff on reference lab ordering and phlebotomy, manage EMR laboratory templates and test code mapping, and provide cross-clinic coverage and provider education.

Phlebotomy Blood Testing Quality Control Quality Assurance Staff Training EMR (EMD) Templates Test Code Mapping Reference Lab Coordination

Medical Laboratory Technician

Kota Cancer Clinic PLLC

Jan 2016 - Dec 2023 (7 years 11 months)

Provided comprehensive lab testing and QA for oncology patients, supervised phlebotomy and IV catheter placement for minor infusions, and performed chart audits and inventory management to ensure accurate billing and results delivery.

Phlebotomy Quality Assurance CureMD Athena Patient Chart Audits Inventory Management Reference Lab Coordination

Medical Laboratory Technician

Mercy Hospital/CHI SV Hot Springs

Nov 1998 - Jan 2016 (17 years 2 months)

Performed clinical laboratory testing across all specimen types, maintained QC/QA and led performance improvement initiatives; supported EPIC LIS go-live in Feb 2014 and conducted chart audits to ensure correct billing and timely result delivery.

Quality Control Quality Assurance Phlebotomy Inventory Management Performance Improvement

Education

Degrees, certifications, and relevant coursework

Arkansas State University, Jonesboro

Bachelor of Science, Health Studies

2023 -

Pursuing a Bachelor of Science in Health Studies with coursework in Emergency Management, Cultural Competency, Pharmaceutical Studies, Preventative Health, Quality Improvement, Mental Health, and Public Health; expected completion December 2025.

Arkansas State University, Jonesboro

Associate of Medical Laboratory Technician, Medical Laboratory Technician

1994 - 1998

Completed an Associate of Medical Laboratory Technician at Arkansas State University, Jonesboro from January 1994 to August 1998 with a focus on clinical laboratory techniques and patient testing.