Ludvig Wallskog

Guided participants through recorded audio sessions with a digital assistant and reviewed captured audio and metadata to ensure quality standards. Set up multi-device smart home environments to enable reliable data capture for model training.

Created and reviewed datasets for machine learning and led QA by providing weekly feedback and quality reports to improve dataset reliability. Reported tool bugs and proposed quality improvements to streamline annotation workflows.

Annotated and reviewed NLP datasets to improve language models and provided QA feedback via weekly meetings and quality reports. Submitted tool feedback and bug reports and performed localization tasks for Swedish vocabulary files.

Created and reviewed language datasets using NLP tools to improve model performance and reported tool issues for continuous improvement. Performed localization of English vocabulary into Swedish to support language coverage.

Processed customer and business requests and validated map data to enhance Apple Maps accuracy and user experience. Submitted tool feedback and mentored junior editors to maintain high data quality standards.

Provided 1st/2nd line technical support for Microsoft environments and managed user permissions and network access for Siemens Sweden and Norway. Created and maintained support documentation and used SCCM and Active Directory for provisioning.

Managed equipment procurement, setup, and maintenance for desktops, laptops and printers and administered Windows workstation and network environments. Ensured reliable operations through routine maintenance and support.

Completed QQI Level 6 in Networks and Cybersecurity at St John's Central College from September 2020 to May 2021.

Graduated from Cybergymnasiet in June 2008, completing the Science and Technology program.