Lucia Taruvinga
@luciataruvinga
I keep customer-facing offices organised through reliable reception, records management, and administrative support.
What I'm looking for
I've supported efficient office operations and customer service across education, insurance, and retail environments in Botswana. At Joy Helping Hand Academy, I served as the first point of contact for visitors, parents, and clients while managing correspondence, records, appointments, and daily administration.
At Genius Families, I processed insurance claims accurately, maintained confidential client records and digital databases, reviewed supporting documentation, and prepared payment schedules and reports. I also liaised professionally with clients, underwriters, and internal departments to resolve enquiries efficiently.
My earlier work at Regent Hill School and Legit Store strengthened my experience in classroom administration, learner records, point-of-sale transactions, merchandising, and customer support. I'm currently pursuing diplomas in Data Analytics and Project Management.
Experience
Work history, roles, and key accomplishments
Receptionist
Joy Helping Hand Academy
Feb 2023 - Feb 2024 (1 year)
Served as the first point of contact for visitors, parents, and clients. Managed correspondence, records, and office documentation, and coordinated appointments and daily administrative activities.
Life Insurance Administrator
Genius Families
Jan 2019 - Feb 2023 (4 years 1 month)
Processed insurance claims accurately while maintaining compliance. Managed confidential client records and digital databases, and liaised with clients, underwriters, and internal departments.
Assistant Teacher
Regent Hill School
Feb 2017 - Feb 2017 (0 months)
Assisted with classroom administration and learner support. Maintained student records and classroom documentation, and coordinated educational activities and school events.
Shop Representative
Legit Store
Feb 2015 - Mar 2016 (1 year 1 month)
Delivered excellent customer service and product recommendations. Processed customer transactions using point-of-sale systems and resolved customer concerns professionally.
Education
Degrees, certifications, and relevant coursework
Kgari Sechele Senior School
Botswana General Certificate of Secondary Education, General Education
2013 - 2014
Completed the Botswana General Certificate of Secondary Education (BGCSE).
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
Interested in hiring Lucia?
You can contact Lucia and 90k+ other talented remote workers on Himalayas.
Message LuciaGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
