Luciano Novoa
@lucianonovoa
I support U.S. finance operations through accurate billing, revenue reporting, and account controls.
ArgentinaWhat I'm looking for
At EY GDS, I manage 50–75 weekly ServiceNow requests for large U.S. accounts, maintaining pricing, budgets, billing, revenue, margin, and engagement data. I investigate inconsistencies with U.S. stakeholders and support Estimate to Complete inputs, pre-closure reviews, and profitability reporting.
Previously at Ecolab, I managed billing for up to 60 U.S. customer accounts and processed more than 300 monthly invoices and transactions. I improved workflow consistency through billing controls, issue investigation, reporting, and junior analyst training.
Experience
Work history, roles, and key accomplishments
Manage approximately 50-75 ServiceNow requests per week for large U.S. accounts, processing updates related to pricing plans, budgets, billing, expenses, resource allocations, and engagement data. Coordinate solutions with U.S. stakeholders and maintain accurate financial and engagement data.
Managed billing operations for a portfolio of up to 60 U.S. customer accounts, processing more than 300 monthly invoices and transactions across multiple service lines. Coordinated adjustments with U.S. customers and internal teams, and prepared operational metrics using SAP, Excel, and Power BI.
Administrative Assistant
Mandatarios Judiciales
Jul 2022 - Jan 2024 (1 year 6 months)
Managed legal case files, documentation, and structured Excel records used for tracking and internal reporting. Prepared legal documents, court-related filings, templates, and administrative reports, and supported clients and internal teams.
Education
Degrees, certifications, and relevant coursework
Universidad de la Marina Mercante
Bachelor's Degree, Economics
Pursuing a Bachelor's Degree in Economics, expected to graduate in 2028.
Tech stack
Software and tools used professionally
Availability
Location
ArgentinaAuthorized to work in
Job categories
Skills
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