Open to opportunities

Luciana Perez Vazquez

@lucianaperezvazquez

Message

Asistente virtual y administrativa experta en data entry y redacción.

Spain

Message

What I'm looking for

Busco un rol remoto o presencial donde aporte experiencia en administración, data entry y soporte a e-commerce, con autonomía, buen clima laboral y oportunidades para contribuir en organización y calidad.

Soy una profesional administrativa y asistente virtual con amplia experiencia en gestión administrativa, carga y control de datos, y atención al cliente. Trabajo de forma autónoma, con responsabilidad, precisión y excelente gestión del tiempo.

He desempeñado roles como Data Entry Operator, Secretaria Ejecutiva, Customer Care para e-commerce y Asistente de Fotografía, destacando en digitalización, verificación de información, facturación y resolución de incidencias. Además, cuento con más de 14 años como diseñadora gráfica freelance, aportando criterio estético y habilidades en identidad visual y piezas digitales e impresas.

Ofrezco servicios de organización y digitalización de información, redacción de textos administrativos, gestión de emails, soporte a e-commerce y coordinación de agendas, siempre con enfoque en calidad, eficiencia y comunicación clara.

Experience

Work history, roles, and key accomplishments

Current

Graphic Designer

Current

Freelance

Jan 2009 - Present (17 years 1 month)

Provided over 14 years of freelance graphic design services, developing visual identities, digital and print pieces, and brand support to improve presentation and client communication. Delivered consistent, client-ready design assets.

Graphic Design Brand Identity Print Design Digital Design Layout Adobe Creative Suite Visual Presentation

Photography Assistant

Glamit

Jan 2016 - Dec 2020 (4 years 11 months)

Coordinated teams and planned tasks for photography projects, performing quality control of deliverables prior to handoff to clients. Improved workflow coordination and on-time delivery of visual assets.

Shoot Coordination Team Coordination Quality Control Production Planning Time Management

Customer Care Representative

E-commerce (Various)

Jan 2016 - Dec 2016 (11 months)

Handled online and phone customer support, resolved incidents and tracked orders to ensure timely issue resolution and customer satisfaction. Maintained service level targets for response and resolution.

Customer Support Order Management Phone Support CRM Communication

Executive Secretary

D.I.B.I S.A

Jan 2008 - Dec 2010 (2 years 11 months)

Managed administrative accounting tasks including invoicing, payments, collections and bank reconciliations while organizing documentation and delivering client-facing support. Improved administrative accuracy and response times.

Invoicing Bank Reconciliation Document Management Customer Service Administrative Support Organization Accounts Payable Receivable

Data Entry Operator

Independent / Various

Jan 2003 - Dec 2010 (7 years 11 months)

Performed high-precision data digitization and project-based verification, maintaining accuracy and quality control across large datasets. Streamlined data workflows to reduce errors and improve turnaround times.