Luciana Perez Vazquez
@lucianaperezvazquez
Asistente virtual y administrativa experta en data entry y redacción.
What I'm looking for
Soy una profesional administrativa y asistente virtual con amplia experiencia en gestión administrativa, carga y control de datos, y atención al cliente. Trabajo de forma autónoma, con responsabilidad, precisión y excelente gestión del tiempo.
He desempeñado roles como Data Entry Operator, Secretaria Ejecutiva, Customer Care para e-commerce y Asistente de Fotografía, destacando en digitalización, verificación de información, facturación y resolución de incidencias. Además, cuento con más de 14 años como diseñadora gráfica freelance, aportando criterio estético y habilidades en identidad visual y piezas digitales e impresas.
Ofrezco servicios de organización y digitalización de información, redacción de textos administrativos, gestión de emails, soporte a e-commerce y coordinación de agendas, siempre con enfoque en calidad, eficiencia y comunicación clara.
Experience
Work history, roles, and key accomplishments
Graphic Designer
Freelance
Jan 2009 - Present (17 years 1 month)
Provided over 14 years of freelance graphic design services, developing visual identities, digital and print pieces, and brand support to improve presentation and client communication. Delivered consistent, client-ready design assets.
Photography Assistant
Glamit
Jan 2016 - Dec 2020 (4 years 11 months)
Coordinated teams and planned tasks for photography projects, performing quality control of deliverables prior to handoff to clients. Improved workflow coordination and on-time delivery of visual assets.
Customer Care Representative
E-commerce (Various)
Jan 2016 - Dec 2016 (11 months)
Handled online and phone customer support, resolved incidents and tracked orders to ensure timely issue resolution and customer satisfaction. Maintained service level targets for response and resolution.
Executive Secretary
D.I.B.I S.A
Jan 2008 - Dec 2010 (2 years 11 months)
Managed administrative accounting tasks including invoicing, payments, collections and bank reconciliations while organizing documentation and delivering client-facing support. Improved administrative accuracy and response times.
Data Entry Operator
Independent / Various
Jan 2003 - Dec 2010 (7 years 11 months)
Performed high-precision data digitization and project-based verification, maintaining accuracy and quality control across large datasets. Streamlined data workflows to reduce errors and improve turnaround times.
Education
Degrees, certifications, and relevant coursework
Luciana hasn't added their education
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