Lucia Mittermayer

I am a passionate web designer and administrator with a multicultural background, having been born in Portugal and educated in the UK. My journey has equipped me with a unique perspective that I bring to every project. I thrive on challenges and am always eager to learn new skills, which is evident in my adaptability and flexibility in various roles.

Currently, I work as a Referencing Executive at Goodlord Insurance, where I manage personal data and generate reports while handling customer inquiries through calls, chats, and emails. My freelance work in web design and marketing assistance allows me to cater to small business startups, helping them establish their online presence through tailored design and effective content management.

With a strong foundation in customer support, honed during my time at Webhelp, I excel in complaint resolution and troubleshooting. I am detail-oriented and proficient in various technical tools, including Microsoft Office, Adobe Photoshop, WordPress, and more. My commitment to lifelong learning drives me to continuously improve and contribute positively to my work environment.