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Lucenda Kodjo

@lucendakodjo

Marketing & Communications Specialist with Diakonnessenhuis PR & Marketing experience creating Facebook ads and campaign runbooks.

Suriname

Message

At Diakonnessenhuis, I supported PR and marketing by organizing events and promotions, creating and managing Facebook ads, and preparing campaign runbooks.

At SuriJuice, I conducted market research and surveys and supported customer service and communication. I also assisted with real estate marketing and client management at EcoRealEstateDevelopment, and handled phone and email customer support as a call center employee.

Experience

Work history, roles, and key accomplishments

Callcenter Medewerkster

Callcenter

Jun 2022 - Jun 2023 (1 year)

Provided customer service and support via phone and email, handled questions and complaints professionally, and performed administrative processing and reporting.

Customer Service Communication Skills Administrative Support Reporting

Marketing Assistant

EcoRealEstateDevelopment

Feb 2019 - Apr 2019 (2 months)

Assisted with real estate marketing and customer management.

Marketing Customer Relationship Management

PR & Marketing

Diakonnessenhuis

Feb 2018 - Apr 2018 (2 months)

Organized events and promotions, managed professional communication via phone and email, designed and managed Facebook advertisements, and created campaign scripts.

Event Planning Communication Skills Facebook Ads Campaign Management