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Open to opportunities

Lorraine Muzondo

@lorrainemuzondo

Registered Nurse skilled in emergency care and triage, delivering calm, high-quality patient support across acuity levels.

Zimbabwe
Message

What I'm looking for

I’m looking to continue delivering excellent emergency and triage patient care—calmly managing high-acuity situations, using evidence-based protocols, and improving the quality and enhancement of life for a diverse population.

I’m a Registered Nurse with a multistate compact nursing license, and I’m passionate about delivering excellent patient care to a diverse population while focusing on “the quality and enhancement of life.” I bring strong clinical judgment, clear communication, and a steady presence in high-pressure situations.

Since December 2024, I’ve worked as an Emergency Room RN where I administer critical IV medications across the life span and assist in the care of multiple traumas. I independently maintain safe and effective care of patients with different acuity levels, prioritizing rapid, appropriate decisions.

In my Triage RN roles, I provided telephone support and education on compliance medication drug therapy and states of health using the nursing process. I conducted comprehensive assessments via phone or video/telehealth, used evidence-based protocols to determine the appropriate level of care, documented decisions in EHR systems, and provided immediate support during high-stress situations including mental health crises through appropriate referrals.

My background also includes Emergency Room nursing across pediatric and adult settings, MedSurg/ICU work, and earlier Licensed Practical Nurse experience in urgent care and family practice. I’m ACLS, ENPCC, TNCC, and BLS certified, proficient in EPIC, Eldermark, and RTasks, and fluent in Shona.

Experience

Work history, roles, and key accomplishments

MH
Current

Emergency Room RN

Memorial Hermann

Dec 2024 - Present (1 year 7 months)

Administer critical IV medications across the life span and assist in the care of multiple traumas. Independently maintain safe and effective care for patients with different acuity levels.

Accelerated Care Solutions logoAS

Triage RN

Accelerated Care Solutions

Jul 2021 - Dec 2023 (2 years 5 months)

Provided telephone support and education on compliance, medication drug therapy, and states of health using the nursing process. Answered patient queries, suggested treatment, coordinated follow-up in-house consultations, and managed a log of incoming calls.

PT

Triage RN

Prestige Triage

Nov 2022 - Jul 2023 (8 months)

Provided telephone support and education on compliance, medication drug therapy, and states of health using the nursing process. Conducted remote assessments via telehealth, prioritized patient needs, and determined appropriate levels of care while documenting encounters in EHRs and communicating with the interdisciplinary team.

AYA Healthcare logoAH

Emergency Room Nurse

Nov 2021 - Aug 2022 (9 months)

Administered critical IV medications across the life span and assisted in the care of multiple traumas. Maintained safe and effective care for patients with different acuity levels.

PH

Emergency Room Nurse

Park Nicollet Methodist Hospitals

Dec 2020 - Nov 2021 (11 months)

Administered critical IV medications across the life span and assisted in the care of multiple traumas. Maintained safe and effective care for patients with different acuity levels.

CH

Emergency Room Nurse

Children's Hospitals

Feb 2019 - Mar 2020 (1 year 1 month)

Administered critical IV medications to pediatric patients and assisted in the care of multiple traumas. Maintained safe and effective care for pediatric patients with different acuity levels.

FH

Emergency Room Nurse

Fairview Southdale Hospital

Jul 2017 - Sep 2019 (2 years 2 months)

Administered critical IV medications across the life span and assisted in the care of multiple traumas. Maintained safe and effective care for patients with different acuity levels.

RV

MedSurg/ICU Registered Nurse

Regency Hospital Group of Golden Valley

Jun 2017 - Jun 2018 (1 year)

Performed phlebotomy based on daily lab-draw orders and IV insertion. Administered critical drips and participated in rapid response team activities.

AV

Staff Development Nurse Manager

Augustana of Apple Valley

Feb 2017 - May 2017 (3 months)

Mentored and trained new and current staff on facility programs, policies, and procedures. Analyzed and advised staff for continuous educational development and coordinated new employee orientation and staff education.

Allina Health Urgent Care logoAC

Licensed Practical Nurse

Mar 2016 - Feb 2017 (11 months)

Performed EKG testing and inserted and maintained Foley catheters. Assisted physicians in sterile procedures.

Education

Degrees, certifications, and relevant coursework

Rasmussen University logoRU

Rasmussen University

Bachelor of Science in Nursing, Nursing

Earned (expected 2018) a Bachelor of Science in Nursing through Rasmussen University.

Rasmussen College logoRC

Rasmussen College

Associate of Science in Nursing, Nursing

Completed an Associate of Science in Nursing program at Rasmussen College in 2016.

AC

Anoka Technical College

Associate Degree in Practical Nursing, Practical Nursing

Completed an associate degree in Practical Nursing at Anoka Technical College in 2012.

Tech stack

Software and tools used professionally

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