Lorraine Muzondo
@lorrainemuzondo
Registered Nurse skilled in emergency care and triage, delivering calm, high-quality patient support across acuity levels.
What I'm looking for
I’m a Registered Nurse with a multistate compact nursing license, and I’m passionate about delivering excellent patient care to a diverse population while focusing on “the quality and enhancement of life.” I bring strong clinical judgment, clear communication, and a steady presence in high-pressure situations.
Since December 2024, I’ve worked as an Emergency Room RN where I administer critical IV medications across the life span and assist in the care of multiple traumas. I independently maintain safe and effective care of patients with different acuity levels, prioritizing rapid, appropriate decisions.
In my Triage RN roles, I provided telephone support and education on compliance medication drug therapy and states of health using the nursing process. I conducted comprehensive assessments via phone or video/telehealth, used evidence-based protocols to determine the appropriate level of care, documented decisions in EHR systems, and provided immediate support during high-stress situations including mental health crises through appropriate referrals.
My background also includes Emergency Room nursing across pediatric and adult settings, MedSurg/ICU work, and earlier Licensed Practical Nurse experience in urgent care and family practice. I’m ACLS, ENPCC, TNCC, and BLS certified, proficient in EPIC, Eldermark, and RTasks, and fluent in Shona.
Experience
Work history, roles, and key accomplishments
Emergency Room RN
Memorial Hermann
Dec 2024 - Present (1 year 7 months)
Administer critical IV medications across the life span and assist in the care of multiple traumas. Independently maintain safe and effective care for patients with different acuity levels.
Provided telephone support and education on compliance, medication drug therapy, and patient health status using the nursing process. Conducted phone/video assessments using evidence-based protocols to determine appropriate level of care and educated patients and families on symptom management and when to seek further medical attention.
Triage RN
Accelerated Care Solutions
Jul 2021 - Dec 2023 (2 years 5 months)
Provided telephone support and education on compliance, medication drug therapy, and states of health using the nursing process. Answered patient queries, suggested treatment, coordinated follow-up in-house consultations, and managed a log of incoming calls.
Triage RN
Prestige Triage
Nov 2022 - Jul 2023 (8 months)
Provided telephone support and education on compliance, medication drug therapy, and states of health using the nursing process. Conducted remote assessments via telehealth, prioritized patient needs, and determined appropriate levels of care while documenting encounters in EHRs and communicating with the interdisciplinary team.
Administered critical IV medications across the life span and assisted in the care of multiple traumas. Maintained safe and effective care for patients with different acuity levels.
Emergency Room Nurse
Park Nicollet Methodist Hospitals
Dec 2020 - Nov 2021 (11 months)
Administered critical IV medications across the life span and assisted in the care of multiple traumas. Maintained safe and effective care for patients with different acuity levels.
Emergency Room Nurse
Children's Hospitals
Feb 2019 - Mar 2020 (1 year 1 month)
Administered critical IV medications to pediatric patients and assisted in the care of multiple traumas. Maintained safe and effective care for pediatric patients with different acuity levels.
Emergency Room Nurse
Fairview Southdale Hospital
Jul 2017 - Sep 2019 (2 years 2 months)
Administered critical IV medications across the life span and assisted in the care of multiple traumas. Maintained safe and effective care for patients with different acuity levels.
MedSurg/ICU Registered Nurse
Regency Hospital Group of Golden Valley
Jun 2017 - Jun 2018 (1 year)
Performed phlebotomy based on daily lab-draw orders and IV insertion. Administered critical drips and participated in rapid response team activities.
Staff Development Nurse Manager
Augustana of Apple Valley
Feb 2017 - May 2017 (3 months)
Mentored and trained new and current staff on facility programs, policies, and procedures. Analyzed and advised staff for continuous educational development and coordinated new employee orientation and staff education.
Performed EKG testing and inserted and maintained Foley catheters. Assisted physicians in sterile procedures.
Roomed patients, managed patient flow, and maintained adequate medical documentation. Provided high-quality patient care across the lifespan.
Education
Degrees, certifications, and relevant coursework
Rasmussen University
Bachelor of Science in Nursing, Nursing
Earned (expected 2018) a Bachelor of Science in Nursing through Rasmussen University.
Rasmussen College
Associate of Science in Nursing, Nursing
Completed an Associate of Science in Nursing program at Rasmussen College in 2016.
Anoka Technical College
Associate Degree in Practical Nursing, Practical Nursing
Completed an associate degree in Practical Nursing at Anoka Technical College in 2012.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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