In my current contract work as an Implementation & UAT Analyst, I translate business requirements and user stories into test scenarios for eCommerce checkouts, non-profit portals, and small-business websites. I execute test cases in Zephyr and track defects in Jira, maintaining an average pre-release test pass rate above 95%.
At Commonwealth of Virginia, I translated health and human services requirements into testing and data-validation activities. I also conducted quarterly quality and compliance reviews, identifying potential HIPAA risks and supporting corrective actions.
Earlier, as a Program Analyst at Commonwealth of Virginia, I supported participants and staff with software issues and reviewed digital intake workflows. Streamlined data collection and resource distribution improved participant access to program information by 40%.
