Lisa Musembi
@lisamusembi
Experienced professional in account management and customer service.
What I'm looking for
As a seasoned account manager with over 6 years of experience, I have honed my skills in fostering client relationships, ensuring timely delivery, and tracking key metrics. My expertise in creating and managing advertising campaigns, collaborating with creative teams, and providing strategic advice has consistently met deadlines and resolved client escalations.
My experience in various roles, including account executive, data entry intern, bancassurance intern, and administrative assistant, has equipped me with a strong foundation in client relationship management, communication, and presentation skills. I am proficient in project management, organization, and document preparation, with a strong customer service orientation.
I hold a Bachelor of Commerce degree in Actuarial Science from Kenyatta University and possess advanced proficiency in office productivity. I am adaptable, flexible, and maintain discretion and confidentiality in my work.
Experience
Work history, roles, and key accomplishments
Account Manager
Seven Brands
May 2018 - Jun 2022 (4 years 1 month)
Managed advertising campaigns for clients, collaborated with creative teams, and maintained strong client relationships.
Account Executive
Seven Brands
May 2018 - Jun 2022 (4 years 1 month)
Established relationships with external contacts and internal teams, researched clients' products and marketing needs, and compiled data for sales strategies.
Data Entry Intern
Central Bank of Kenya
Jun 2017 - Jun 2017 (0 months)
Reconciled payments, performed general ledger reconciliations, and managed account reconciliations.
Bancassurance Intern
National Bank of Kenya
May 2015 - Aug 2015 (3 months)
Maintained accurate insurance transaction records, provided customer service, and resolved customer inquiries.
Administrative Assistant
Compulynx Ltd
Sep 2012 - Nov 2012 (2 months)
Handled office tasks, provided scheduling support, and screened calls.
Education
Degrees, certifications, and relevant coursework
Lisa hasn't added their education
Don't worry, there are 90k+ talented remote workers on Himalayas
Tech stack
Software and tools used professionally
Location
Authorized to work in
Job categories
Interested in hiring Lisa?
You can contact Lisa and 90k+ other talented remote workers on Himalayas.
Message LisaFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
