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Lisakanya Ntshwanti

@lisakanyantshwanti

Project Coordinator at EXL Service who coordinated the Ardagh IT hub and improved project delivery speed by 20%.

At EXL Service, I coordinated concurrent projects across technical, IT, and business teams for the Ardagh Group Campaign. I also coordinated the day-to-day running of the Ardagh IT hub in Cape Town.

I managed project planning, schedules, resource allocation, and delivery against client SLAs and KPIs, using Asana and SharePoint to track work. I improved workflows, increasing project delivery speed by 20%.

At TransPerfect, I coordinated life sciences and pharmacovigilance projects, including work on IQVIA client files. I tracked tasks and documentation through approval, maintained project records, and flagged delays and risks.

Experience

Work history, roles, and key accomplishments

Project Coordinator

TransPerfect

Nov 2025 - Jan 2026 (2 months)

Coordinated life sciences and pharmacovigilance projects, tracking tasks and deadlines in SharePoint and Asana. Reviewed documentation through to approval and maintained internal systems for audit readiness.

Project Coordination SharePoint Asana GlobalLink Life Sciences Pharmacovigilance Documentation Risk Management

Project Coordinator

EXL Service

May 2024 - Nov 2025 (1 year 6 months)

Coordinated multiple concurrent projects across technical, IT and business teams, tracking delivery in Asana and SharePoint. Managed the day-to-day running of the Ardagh IT hub and improved workflows, increasing project delivery speed by 20%.

Project Coordination Asana SharePoint Hub Management SLA Management KPI Tracking Resource Allocation Stakeholder Management Workflow Improvement

Production Coordinator

Pixelogic Media

Aug 2022 - May 2024 (1 year 9 months)

Coordinated media localization and production workflows across multiple simultaneous projects, managing schedules, resources, and vendors. Served as direct client contact for status, queries, and issue resolution.

Production Coordination Media Localization Scheduling Resource Allocation Vendor Management Client Communication Workflow Optimization

Production Assistant

eNCA / eTV Cape Town

Apr 2021 - Apr 2022 (1 year)

Supported broadcast production through scheduling and logistical coordination. Assisted with content preparation, interviews, and production activities in a high-pressure, deadline-driven environment.

Broadcast Production Scheduling Logistics Content Preparation Interview Coordination Operational Support

Researcher, Writer & Copywriter

Cape Peninsula University of Technology

Sep 2020 - Nov 2020 (2 months)

Conducted research and produced written content under tight deadlines. Coordinated interviews and supported editorial workflows, developing strong attention to detail and organisational skills.

Research Writing Copywriting Interview Coordination Editorial Workflow Attention To Detail