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Lillian Au

@lillianau

Highly motivated computing graduate seeking a software development role.

Malaysia
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What I'm looking for

I am looking for a dynamic company culture that fosters creativity and innovation, where I can grow my skills and contribute to exciting software projects.

I am a highly motivated Bachelor of Computing (Hons.) graduate with Upper Second Class Honours from the University of Greenwich. My academic journey has equipped me with a solid foundation in software development, particularly in the gaming industry, where I aspire to contribute my skills and creativity.

In my recent role as a Japanese Software Support Consultant at KEMM Technology Sdn Bhd, I provided technical support to clients, ensuring their software issues were resolved efficiently. My experience as an IT Intern at both E&O Hotel and Plexus Manufacturing Sdn Bhd further honed my troubleshooting skills and my ability to manage IT inventory and installations. I am passionate about leveraging my technical expertise to develop innovative software solutions.

Experience

Work history, roles, and key accomplishments

KB
Current

Software Support Consultant

KEMM Technology Sdn Bhd

Apr 2025 - Present (3 months)

Provided technical support to clients via telephone, email, and remote assistance. Offered consultation on software solutions to enhance user experience and system efficiency.

EH

IT Intern

E&O Hotel

Jun 2024 - Aug 2024 (2 months)

Provided technical support and troubleshooting for various IT issues. Managed network devices and collaborated with vendors to ensure smooth operations.

PE

IT Intern

Plexus Manufacturing Sdn Bhd - Riverside East

Jun 2022 - Nov 2022 (5 months)

Delivered technical support and setup assistance for users. Managed IT inventory and assisted with software and hardware installations.

Education

Degrees, certifications, and relevant coursework

University of Greenwich logoUG

University of Greenwich

Bachelor of Computing (Hons), Computing

Grade: Upper Second Class Honours

Activities and societies: Project: Hair Cut Center Booking System (C#, Microsoft SQL Server, .NET Framework, Link: https://github.com/EriLaxh/HairCutCentreBookingSystem); Maze Game (HTML, CSS, JavaScript, Three.js, Link: https://github.com/EriLaxh/MazeGameProject); MExpense (Android Studio, Link: https://github.com/EriLaxh/MExpense-Android-Studio-)

Highly motivated Bachelor of Computing (Hons.) graduate (Upper Second Class Honours) with software support experience, seeking a software development role, preferably in the game industry. Completed projects including a Hair Cut Center Booking System, Maze Game, and MExpense.

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Lillian Au - Software Support Consultant - KEMM Technology Sdn Bhd | Himalayas