Lilianna Cimo

I’m a customer-first professional with experience in social media marketing, customer service, and sales. Since June 2024, I’ve helped businesses stay current by updating products and sales information across website and social media platforms, while keeping customers well-informed.

I bring strong communication and problem-solving skills from daily order conversations and customer follow-ups. Speaking on the phone with customers about orders, I focus on accuracy, speed, and keeping people updated on products and promotions.

From August 2023 to July 2024, I worked as a Sales Associate, making sales calls about apartments and participating in marketing events. I also created marketing content for social media platforms and maintained resident account follow-ups, including calls about balances.

I handle transactions with care and reliability, including money, money orders, and checks. I’m now looking for a role where my communication, organization, and marketing instincts can support growth—while continuing to deliver a consistently positive customer experience.