Open to opportunities

Liliana Adames

@lilianaadames

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Industrial engineering student and advisor focused on learning, initiative, and adaptable value creation.

Dominican Republic

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What I'm looking for

I’m looking for a role where I can keep learning and applying what I study, contribute through initiative and adaptability, and add value. I want practical experience in a supportive environment that rewards improvement.

I’m a final-year Industrial Engineering student passionate about learning, growing, and applying knowledge to add value through initiative and adaptability.

Since July 2022, I’ve worked as an Advisor at CONCENTRIX, building practical experience while staying focused on delivering results and supporting customers through clear, proactive communication.

In 2023, I strengthened my operational and teamwork experience with Walmart stocking (Jun 2023 - August 2023) and as a PARK Ride Team Member at Adventureland (May 2023 - August 2023).

I bring Spanish and English fluency, and I enjoy roles where I can keep learning, contribute with initiative, and adapt quickly to new goals and environments.

Experience

Work history, roles, and key accomplishments

Current

Customer Advisor I

Current

Concentrix

Jul 2022 - Present (4 years 2 months)

Provided customer support as an Advisor I, assisting customers and resolving issues. Applied a proactive, learning-focused approach to deliver reliable service.

Customer Service Client Communication Problem Solving Teamwork

Stocking Associate

Walmart

Jun 2023 - Aug 2023 (2 months)

Supported store operations by stocking products and assisting with inventory replenishment. Worked in a fast-paced environment while maintaining accuracy and consistency.

stock replenishment Merchandising Attention To Detail Time Management Team Coordination Quality Control

Park Ride Team Member

Adventureland

May 2023 - Aug 2023 (3 months)

Worked on a park ride team, supporting guest-facing operations and daily shift responsibilities. Followed routine procedures to help ensure a smooth experience for visitors.

Communication Skills Guest Service Teamwork Time Management