Open to opportunities

Li En Koo

@lienkoo

Message

Pharmacist specialised in diabetes and metabolic health, transitioning into Medical Affairs/MSL roles.

Malaysia

Message

What I'm looking for

I seek a Medical Affairs/MSL role in metabolic therapeutics where I can apply clinical diabetes expertise, deliver scientific education, and support guideline-based treatment adoption.

I am a pharmacist with 11 years of clinical and community experience specialising in diabetes, metabolic disorders, and chronic disease management. I am Board-Certified in Advanced Diabetes Management (BC-ADM) and have led DMTAC services, insulin titration support, and guideline-based therapy optimisation across inpatient and outpatient settings.

I have extensive experience delivering clinical education, training pharmacists and multidisciplinary teams, and simplifying complex clinical data for diverse audiences. Currently practising in community pharmacy and holding management and training roles, I am highly motivated to transition into Medical Affairs and contribute as an MSL in the metabolic therapeutic area.

Experience

Work history, roles, and key accomplishments

Current

Assistant Area Manager

Current

Sunway Multicare Pharmacy

Oct 2025 - Present (2 months)

Oversee professional standards, counselling quality, and customer care across multiple outlets while providing on-site coaching and leading small-group clinical trainings in diabetes and metabolic health.

Clinical Training Diabetes Education Pharmacy Operations Patient Counselling

Current

Community Pharmacist

Current

Independent Practice

Jun 2023 - Present (2 years 6 months)

Provide patient counselling on chronic diseases and metabolic health, perform health screenings, advise on medication and supplements, and ensure safe dispensing and adherence support.

Patient Counselling Chronic Disease Management Dispensing Safety

Branch Manager cum Trainer

Sunway Multicare Pharmacy

Apr 2025 - Sep 2025 (5 months)

Designed and delivered structured training modules and frequent educational talks on diabetes, obesity management and metabolic health while supervising daily branch operations and staff development.

Diabetes Care Clinical Education Staff Development Operations Management Customer Engagement

Branch Manager

Sunway Multicare Pharmacy

Jul 2024 - Mar 2025 (8 months)

Managed daily operations, staff development and inventory, implemented competency development and service coaching, and improved in-house brand and supplement performance.

Operations Management Inventory Control Performance Improvement Competencies Customer Service

Clinical Pharmacist

Ministry of Health Malaysia

Dec 2013 - May 2023 (9 years 5 months)

Managed pharmacotherapy in general medical and endocrine wards and led DMTAC services including insulin counselling, titration support and glycaemic optimisation while delivering national-level trainings.

DMTAC Patient Education