Open to opportunities

Leverne Dawson

@levernedawson

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Retail sales professional with expertise in online marketing strategies.

Virgin Islands, British

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What I'm looking for

I am looking for a dynamic role that allows me to leverage my sales and marketing skills while contributing to a collaborative team environment.

I am an experienced retail sales professional currently working at Del Sol / Cariloha in Tortola, where I excel in understanding customer needs and recommending the right merchandise. My role involves not only sales but also providing detailed product information and ensuring a positive shopping experience for customers.

In addition to my retail experience, I am an online internet marketer, adept at creating SEO-optimized content and managing social media accounts. My skills in driving traffic to websites and developing effective marketing strategies have proven beneficial in enhancing brand visibility and engagement.

Previously, I served as a Computer Training Officer at the BVI Health Services Authority, where I provided technical training and support. My diverse background in IT and human resources has equipped me with strong organizational and communication skills, making me a versatile asset in any professional setting.

Experience

Work history, roles, and key accomplishments

Current

Retail Sales Associate

Current

Del Sol / Cariloha

Jan 2018 - Present (7 years 5 months)

Responsible for identifying customer needs, recommending merchandise, and providing product information. Demonstrated product usage and handled customer queries while processing payments.

Customer Service Product Knowledge Communication Skills

Current

Online Internet Marketer

Current

Self Employed

Focused on creating SEO-optimized content, managing email marketing campaigns, and driving website traffic through various marketing strategies. Developed and maintained social media profiles.

SEO Content Creation Email Marketing Social Media Management Digital Marketing

Computer Training Officer

BVI Health Services Authority

Jan 2011 - Jan 2016 (5 years)

Installed software and hardware, provided user training, and diagnosed technical issues. Developed training programs and materials to enhance user skills.

Technical Support User Training Installation Problem Solving

Assistant Human Resources Manager

Ministry of Health

Jun 2008 - Sep 2010 (2 years 3 months)

Managed personnel documentation, recruitment processes, and staff evaluations. Provided information on employment applications and maintained HR records.

Human Resources Management Recruitment Documentation Communication Skills

Website Administrator for Human Resources

Human Resources Department

Sep 2005 - Jun 2008 (2 years 9 months)

Oversaw web communications strategy, managed website content, and ensured compliance with web standards. Acted as project manager for website revisions and improvements.

Web Development Content Management Project Management HTML User Experience

Education

Degrees, certifications, and relevant coursework

Technical Career Institute

Degree in Computer Networking Technology, Computer Networking Technology

2000 - 2002

Earned a degree in Computer Networking Technology, focusing on the principles and practices of computer networking, including installation, configuration, and troubleshooting of network systems.